Develop AI/ML strategy and production software for a healthcare data platform. Design architectures, implement semantic matching, RAG, document parsing, agentic systems, knowledge graphs, and evaluation workflows. Write clean, tested, documented code; conduct reviews and pair programming; collaborate with clients and product teams; mentor developers; and contribute to technical strategy and Agile delivery.
Working for a company like Smile Digital Health means supporting our mandate for #BetterGlobalHealth. We strive towards this goal every day, and the results can be seen in the impact of our innovative health data platform and data management solutions, which are used in over 20 countries. We were #19 on Deloitte's Technology Fast 50 Ranking for 2024!
Smile Digital Health makes it easy for healthcare stakeholders to collect and exchange data with our leading FHIR-based data liberation platform.
At its heart, the Smile platform enables people and organizations to better manage healthcare data. We help generate and liberate structured healthcare data to ensure effective delivery across care teams and health systems bringing #BetterGlobalHealth to patients everyday!
Apply today and find plenty of reasons to SMILE!
The Senior Software Developer ( AI/ML) is part of the Smile Labs team in the Product Department and will be responsible for developing the Artificial Intelligence strategy and software components for AI and Machine Learning that build on top of Smile Digital Health products. The team focuses on customer-specific requirements in a scalable solution model. You will work in an Agile environment with 2-week sprints.
Responsibilities:
- Be the AI/ML subject matter expert on the team. Stay abreast of emerging technologies, trends and opportunities, and infuse AI/ML strategy and best practices into our solutions.
- Help document the company’s AI strategy and ensure alignment with the product roadmap and company objectives.
- Help shape the approach, scope, milestones, and solution design at the project start.
- Implement AI/ML solutions with the development team; write code, configure external components and prototype new technology.
- Write manageable code and unit tests and create relevant documentation.
- Participate in client meetings if required.
- Remain acutely aware of all priorities, deadlines, and backlogs to positively coach and assist the team in completing the required project tasks.
- Understand the functionality being developed to provide support to the team.
- In-depth in-person code reviews, pair programming, and collaborative problem analysis.
- Participate in recurring Product and/or Technology meetings to suggest or actively participate in corporate technical processes, architecture, and strategy, as required.
Requirements:
- 6+ years of experience in software architecture, full-stack development, or AI engineering
- Proven experience designing and documenting end-to-end software architectures for complex projects
- At least 2 years of experience implementing advanced AI solutions, including semantic matching, RAG systems, and document parsing for structured content
- Experience designing and deploying agentic systems using frameworks such as LangGraph, Crew AI, or the OpenAI Agents SDK
- Working knowledge with coding assisted platforms like Claude Code, Codex
- Knowledge of Model Context Protocol (MCP), related tooling systems, model ensemble methods, and fine-tuning techniques
- Usage experience with Knowledge Graph databases like Neo4j or others
- Working knowledge of Apache suites like Databricks, Spark, and Iceberg or other related workflows
- Experience with Human-in-the-loop (HITL) integrations within AI workflows
- Experience implementing evaluation frameworks, results testing, and iterative refinement techniques for AI models
- Proficient in coding best practices, including writing clean, modular code and utilizing shared internal libraries
- Deep understanding of all authored code, including code generated or co-authored by AI tools
- Experience writing comprehensive unit and integration tests, along with accompanying technical documentation
- Ability to author clear, concise documentation that enables seamless developer onboarding and project contribution
- Strong collaboration skills with a track record of owning specific development components and meeting strict deadlines
- Experience mentoring team members and collaboratively brainstorming technical architectures
Smile discloses that artificial intelligence (AI) may be used in portions of the recruitment and selection process, such as resume screening or application assessment. All hiring decisions are ultimately made by qualified human decision-makers, and AI tools are used to support — not replace — fair and equitable hiring practices.
This position is a replacement role, created to support Smile’s continued growth and commitment to operational excellence.
This position is a replacement role, created to support Smile’s continued growth and commitment to operational excellence.
Some of the benefits we offer:
* Remote Work Environment
* Flexible Time Away From Work Policy including PTO, Personal and Sick Days
* Competitive Salary and Health/Medical Benefits
* RRSP/TFSA/401K Employee Contribution
* Life and Disability
* Employee Assistance Program
* FHIR Study Program and Skillsoft Learning
* Super HAPI Fun Club
Smile's core values include respect, inclusion, embracing our differences, and celebrating shared values because our people are the foundation of our success. We are big on creating a sense of belonging and empowering each other to bring our authentic selves to work. We are dedicated to fostering a workplace that values diversity, equity, and inclusion.
We welcome and encourage candidates of all backgrounds to apply. Candidates are encouraged to inform us if they wish to discuss or require accommodations during interviews or while working at Smile.
Similar Jobs
Big Data • Fintech • Mobile • Payments • Financial Services
Own and improve leadership development programs for aspiring, first-time, and newly hired people leaders. Design scalable learning journeys, workshops, peer communities, coaching, assessments, and practical leadership resources. Partner with People teams to connect development with hiring, onboarding, promotions, and growth. Use data, feedback, and emerging technologies to measure impact and continuously improve programs while managing vendors, communications, resources, and budgets.
Top Skills:
Ai Tools
Cloud • Fintech • Food • Information Technology • Software • Hospitality
Prospect restaurants, manage the full sales cycle, conduct product demonstrations, develop customized solutions, negotiate with decision-makers, and close new accounts across the North York/North Toronto territory. The role requires maintaining sales activity in Salesforce, collaborating with internal teams to ensure successful delivery, analyzing competitors, and meeting sales goals. This is a field-based position requiring local residency or relocation and reliable transportation.
Top Skills:
CRMSalesforce
An Hour Ago
Artificial Intelligence • Healthtech • Machine Learning • Natural Language Processing • Biotech • Pharmaceutical
Promotes Pfizer specialty care and internal medicine products to healthcare professionals across Montérégie. The representative manages territory sales objectives, develops business plans, builds customer relationships, conducts face-to-face and virtual engagements, coordinates continuing medical education programs and congress activities, reports adverse events and product complaints, and maintains company assets. The role requires pharmaceutical sales expertise, bilingual French and English communication, digital and AI tool proficiency, regulatory compliance, and a valid driver’s license.
Top Skills:
Artificial IntelligenceComputer SoftwareDigital ToolsMicrosoft Copilot
What you need to know about the Calgary Tech Scene
Employees can spend up to one-third of their life at work, so choosing the right company is crucial, not just for the job itself but for the company culture as well. While startups often offer dynamic culture and growth opportunities, large corporations provide benefits like career development and networking, especially appealing to recent graduates. Fortunately, Calgary stands out as a hub for both, recognized as one of Startup Genome's Top 100 Emerging Ecosystems, while also playing host to a number of multinational enterprises. In Calgary, job seekers can find a wide range of opportunities.
