Available Locations: Toronto, Ottawa, Montreal - Canada. What you'll do as a Solutions Engineering Manager
As the SE leader for Cloudflare Canada, you will be responsible for managing a cross functional, full sales life cycle and technical activities for Cloudflare customers. The role requires someone with strong leadership, interpersonal, and business acumen to work with Sales to grow our account base. The SE Manager will manage a team of SEs that are geographically distributed within Canada in Vancouver, Toronto, Ottawa & Montreal. The SE team partners with the Mid-Market Sales and Enterprise teams that are also geographically distributed in Canada, as well as Customer Success and Partner organization, and is responsible for providing the value of Cloudflare products to customers and prospects
Examples of desirable skills, knowledge, experience and goals
Our Solutions Engineers come from a wide range of backgrounds: financial consulting, engineering, software development, product management, customer support & project delivery. We're serious about building a diverse team. When hiring we look for diversity of experience combined with genuine curiosity for our technology.
Ultimately, you are passionate about technology and people, and have the ability to explain complex technical concepts in easy-to-understand terms, and you like coaching and teaching. You are naturally curious, and an avid builder who is not afraid to get your hands dirty. On the Solutions Engineering team, you will find a collaborative environment where everyone brings different strengths and jumps in to help each other and you will be an integral part of driving that culture.
Requirements
- 8+ years of relevant experience with a Bachelor's Degree in Computer Science, Engineering, Management Information Systems or another related field or its equivalent.
- 5+ years of experience with internet technologies / protocols and / or cloud technologies
- Minimum 3 year of team lead/team management experience
- Experience managing opportunity sales cycles and identifying technical proof activities
- Demonstrated operations and organization skills implementation and driving best practices with cross functional organizations.
- Strong organizational and analytical skills.
- Outstanding interpersonal skills with a proven track record of successfully building collaboration around important initiatives.
- Successful track record of working and influencing matrixed organizations.
- Strong written and verbal communication skills, including the ability to effectively present technical and business related subjects to all audiences.
- Demonstrated problem solving skills, drive for results, interpersonal savvy, and customer focus.
