ABOUT APPLY DIGITAL
Apply Digital is a global digital transformation partner for change agents. Leveraging expertise that spans Business Transformation Strategy, Product Design & Development, Commerce, Platform Engineering, Data Intelligence, Change Management, and beyond, we enable our clients to modernize their organizations and deliver meaningful impact to the business and to their customers. Whether they are beginning, accelerating or optimizing, we help enterprise businesses implement composable tech as part of their digital transformation journey. We leverage our rich experience in building smart products and using AI tools to drive value.
Our 650+ team members have helped transform global companies like Kraft Heinz, NFL, Moderna, Lululemon, Atlassian, Sony, American Express, and Harvard Business School.
Apply Digital was founded in 2016 in Vancouver, Canada. In the past nine years, we have grown to nine cities across North America, South America, the UK, Europe.
At Apply Digital, we believe in the “One Team” approach, where we operate within a ‘pod’ structure. Each pod brings together senior leadership, subject matter experts, and cross-functional skill sets, all working within a common tech and delivery framework. This structure is underpinned by well-oiled scrum and sprint cadences, keeping teams in step to release often and retrospectives to ensure we progress toward the desired outcomes.
Wherever we work in the world, we envision Apply Digital as a safe, empowered, respectful and fun community for people, every single day. Together, we work to embody our SHAPE (smart, humble, active, positive, and excellent) values and make Apply Digital a space for our team to connect, grow, and support each other to make a difference.
Visit our Careers page to learn how we can unlock your potential.
APPLY DIGITAL TALENT PIPELINE:
Interested in joining the Apply Digital team, but don’t see an open role you connect with? Submit your resume below and we’ll add you to our Talent Pipeline.
When new opportunities open up at Apply Digital, we'll check our Pipeline. If your profile is a fit, we'll get in touch for an interview.
Please review the requirements below to determine if you would be a good fit and submit your resume.
LOCATION: Apply Digital is hybrid/remote friendly. The preferred candidate should be based in Canada, working in hours that align to PT or ET.
THE ROLE:
We are looking for a Senior UX Specialist who is passionate about transforming user insights into innovative digital experiences. This role is perfect for someone who excels in both the research and design aspect of experience. The position is ideal for someone who is good at solving complex problems with creative solutions and has a keen eye for detail. You will be at the heart of merging user needs with business goals and technical realities, crafting seamless experiences across various digital platforms.
As a Senior UX Specialist, you will play a pivotal role throughout the product lifecycle, collaborating closely with strategy, design, data, development, and product management teams. Your mission will be to ensure the user's perspective is a primary focus during planning, production, and post-launch phases. You will be instrumental in generating research insights, customer journeys, information architectures, and translating these into wireframes and prototypes that clearly communicate design intentions.
RESPONSIBILITIES
- Lead user research activities including interviews, surveys, workshops, and usability testing to gather early-stage product insights.
- Translate customer requirements into compelling user-centered design solutions.
- Develop and maintain customer journeys and user personas.
- Craft architectural diagrams, process flows, wireframes, and prototypes to facilitate design and development.
- Collaborate with product and development teams to navigate technical constraints when designing for various channels or platforms.
- Champion the user's perspective throughout the product development process. This involves presenting research findings to stakeholders and advocating for design decisions that prioritize the user experience.
- Stay abreast of the latest UX trends, tools, and methods, particularly in responsive mobile website and app design.
- Analyze and recommend process improvements to enhance the team's efficiency and effectiveness.
- Support project teams throughout the project lifecycle, ensuring user needs are addressed.
- Articulate complex design ideas to project teams and clients using concept sketches and wireframes, incorporating stakeholder feedback.
- Facilitate UX workshops to drive ideation and understanding.
- Create visual presentations for both clients and internal briefings.
- Guide and mentor junior team members, while fostering a culture of curiosity and continuous learning.
REQUIREMENTS
- A minimum of 5 years of experience in UX design, product design, information architecture, or a similar role, with at least 3 years focused on UX research.
- Prior consultancy or agency experience is preferred.
- Demonstrated expertise in information architecture and interaction design patterns for mobile and responsive web.
- Proven experience conducting user interviews, usability testing, and journey workshops to inform design decisions.
- Proficiency with Figma or similar design and prototyping tools.
- Familiarity with user-centered design techniques; experience with design sprints & team-based concepting.
- Exceptional interpersonal, client relations, and team collaboration skills.
- Strong writing, creative thinking, and problem-solving abilities.
- Detail-oriented and highly organized, with the ability to manage tight deadlines and multiple projects simultaneously.
- Excellent communication, facilitation, and presentation skills.
- A proactive self-starter who is comfortable in a flexible, start-up environment.
- A passion for digital strategy, products, and a commitment to continuous learning and improvement.
#LI-Remote #LI-SE1
LIFE AT APPLY DIGITAL
At Apply Digital, people are at the core of everything we do. We value your time, safety, and health, and strive to build a work community that can help you thrive and grow. Here are a few benefits we offer to support you:
Great projects: Broaden your skills on a range of engaging projects with international brands that have a global impact.
An inclusive and safe environment: We’re truly committed to building a culture where you are celebrated and everyone feels welcome and safe.
Learning opportunities: We offer generous training budgets, including partner tech certifications, custom learning plans, workshops, mentorship, and peer support.
Generous vacation policy: Work-life balance is key to our team’s success, so we offer flexible personal time offer (PTO); allowing ample time away from work to promote overall well-being.
Customizable benefits: Tailor your extended health and dental plan to your needs, priorities, and preferences.
Flexible work arrangements: We work in a variety of ways, from remote, to in-office, to a blend of both.
Apply Digital is committed to building a culture where differences are celebrated and everyone feels welcome. That’s why we value equal opportunity and nurture an inclusive workplace where our individual differences are recognized and valued.
For more information, visit the Diversity, Equity, and Inclusion (DEI) section of our website. If you have accommodation needs at this stage of the recruitment process, please inform us as soon as possible by emailing us at [email protected].
