ServiceNow GRC Developer

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM.

We are looking to hire a Senior Associate for our Security, Privacy and Risk practice. The ServiceNow Senior Associate is responsible for developing and customizing ServiceNow applications, workflows, and modules to support the organization's cyber risk and privacy initiatives. Collaborating closely with stakeholders, the ServiceNow Developer will design and implements ServiceNow Risk solutions, ensuring compliance with industry regulations and best practices. Developer will collaborate with cross-functional teams to gather requirements, configure the ServiceNow platform, and create automated workflows in Policy and Compliance Management, Risk Management, Audit Management, Vendor Risk Management, Security Operations, Business Continuity Management, Privacy Management, and Environmental Social & Governance process.

Responsibilities

• Configure and maintain ServiceNow Risk applications: Policy and Compliance Management, Risk Management, Audit Management, Vendor Risk Management, Security Operations, Business Continuity Management, Privacy Management, and Environmental Social & Governance.
• Collaborate with stakeholders to gather and document risk solutions’ requirements and translate them into technical solutions.
• Implement automated workflows and integrations to streamline risk processes.
• Perform testing, debugging, and troubleshooting of ServiceNow configurations and customizations.
• Provide ongoing support and maintenance of ServiceNow risk applications and functionalities.
• Stay updated with ServiceNow platform releases, new features, and industry trends related to risks.

Basic Qualifications

• 2- 5 years of experience in ServiceNow GRC development
• Bachelor's degree in computer science or related field from an accredited college/university
• Strong technical knowledge in GRC Tools: ServiceNow (preferred), Archer, AuditBoard, OneTrust and other leading tools
• Knowledge of the regulations and standards such as ISO 27001, NIST 800 Series, PCI-DSS, GPDR, HIPPA, etc.
• Knowledge of ServiceNow risk modules such as Policy and Compliance Management, Risk Management, Audit Management, Vendor Risk Management, Security Operations, Business Continuity Management, Privacy Management, and Environmental Social & Governance.
• Demonstrates thorough abilities to identify and address client needs, including developing and sustaining meaningful client relationships and understand the client's business.
• Proven people skills demonstrate thorough knowledge and/or a proven track record of success with operating in a professional services firm or large consultancy.

Preferred Qualifications

• ServiceNow Certification: Certified System Administrator (CSA) (Mandatory) and one of other specialized certifications like Certified Implementation Specialist (CIS) in Security Operations (SecOps), Vendor Risk Management (VRM), and IRM (Integrated Risk Management).
• Preferrable to have Certified Information Systems Security Professionals® (CISSP®); Certified Information Systems Auditor® (CISA®); Certified Information Security Manager® (CISM®); or equivalent security certifications ·
• Excellent written, oral, presentation skills, innovative thinker
• A proven record of success working seamlessly in a virtual environment to complete projects with team members based in various locations, domestically and globally.
• Demonstrates creative thinking, individual initiative, and flexibility in prioritizing and completing tasks.
• Expertise in ServiceNow scripting languages
• Expertise in ServiceNow API integrations
• Ability to learn other risk technologies as required.
• Excellent problem-solving and analytical skills
• Lead and Communicate complex GRC technical issues to client senior management through the ability to transform such data to operations personnel and executive style reports and presentations.
• Engage with internal and external stakeholders to gather requirements, provide updates, and obtain approvals for solution designs and implementations.
• Manage project deliverables ensuring adherence to timelines and quality standards.

At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life’s demands, while also maintaining your ability to serve clients. Learn more about our total rewards at https://rsmcanada.com/careers/life-at-rsm/rewards-and-benefits.html.

RSM does not tolerate discrimination and/or harassment based on race; colour; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender (including gender identity and/or gender expression); sexual orientation; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the Canadian uniformed service; Canadian Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable provincial employment legislation.   

Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at 800-274-3978 or send us an email at [email protected].

At RSM, an employee’s pay at any point in their career is intended to reflect their experiences, performance, and skills for their current role. The salary range (or starting rate for interns and associates) for this role represents numerous factors considered in the hiring decisions including, but not limited to, education, skills, work experience, certifications, location, etc. As such, pay for the successful candidate(s) could fall anywhere within the stated range.