Software Engineer III - Performance Testing

Job Description
We have an exciting and rewarding opportunity for you to take your software engineering career to the next level.
As a Software Engineer III at JPMorgan Chase within the Consumer & Community Banking, you will be a seasoned member of an agile team, tasked with designing and delivering trusted, market-leading technology products in a secure, stable, and scalable manner. Your role involves implementing critical technology solutions across multiple technical domains, supporting various business functions to achieve the firm's business objectives.
Job responsibilities

• Plan, design, and execute performance testing strategies and load testing scenarios for transaction authorization workflows on the Chase Debit Platform.
• Develop and maintain scripts and test plans using specialized performance tools such as JMeter and BlazeMeter.
• Measure, analyze, and report on key performance metrics to identify bottlenecks and opportunities for tuning system performance.
• Collaborate with cross-functional teams, including software development, operations, and cloud infrastructure, to diagnose issues and optimize application performance.
• Utilize SQL and tools like DBeaver to validate data consistency and analyze system logs for performance insights.
• Monitor live system performance using AWS Monitoring tools including CloudWatch, and proactively recommend scalability and stability improvements.
• Stay updated on advancements in performance engineering technology and methodologies, including the adoption of Gen AI tools like CoPilot for process improvement and automation.
• Produce detailed performance engineering artifacts, including test reports, metrics dashboards, and process documentation to support continuous improvement.

Required qualifications, capabilities, and skills

• Formal training or certification on Software Engineering concepts and 3+ years applied experience
• Proven experience in performance testing and tuning within a large-scale enterprise environment
• Proficiency with performance testing frameworks and tools (JMeter, BlazeMeter)
• Strong command of SQL with hands-on experience using query tools like DBeaver
• Familiarity with cloud performance monitoring, particularly AWS Monitoring and CloudWatch
• Deep understanding of performance metrics, system load, and capacity planning in high-transaction environments
• Excellent analytical skills with proactive approach to problem-solving and system optimization
• Ability to work collaboratively in Agile teams and communicate complex findings clearly

Preferred qualifications, capabilities, and skills

• Experience working with large financial platforms, ideally in transaction processing or debit systems
• Familiarity with Gen AI tools (such as CoPilot) to augment performance testing and reporting processes
• Exposure to modern DevOps practices and CI/CD pipelines within a financial or technology-driven setting
• Knowledge of cloud infrastructure best practices and familiarity with other AWS services

About Us
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
About the Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.