Software Product Manager

Our team at Blackline Safety is growing! As a leader in connected safety technology, we are seeking a Software Product Manager to take ownership and chart the course of our software platform, data analytics, and AI/ML service offerings. These tools empower some of the world’s largest companies to manage emergency response and fleet management, predict safety risks, and ensure every worker returns home safely. This role offers the opportunity to create solutions that save lives and have a significant impact on industrial safety worldwide.

As a Software Product Manager, you will be the driving force behind initiatives that combine real-time data ingestion, predictive analytics, and AI/ML capabilities to improve safety outcomes. You will have the opportunity to collaborate with a supportive, innovative team dedicated to making a real difference.

Product Strategy and Planning

• Own the strategy and maintenance of a prioritized product roadmap for Blackline Live, Blackline Analytics, and AI/ML services, ensuring alignment with customer needs and business objectives.
• Balance customer-facing features with infrastructure, security, and scalability upgrades, with support from software architects and development teams.

Customer Collaboration

• Be the voice of the customer at Blackline. Relentlessly understand their pains and needs, and integrate those into every decision we make.
• Synthesize customer feedback into actionable requirements, presenting these to executive stakeholders and bringing context to software development teams.
• Partner with marketing and customer success teams to ensure alignment on user adoption strategies and communication.

Cross-Functional Leadership

• Lead collaboration with software architects and developers to assess feasibility, scope, phasing, and prioritization of features.
• Partner with UX designers to deliver intuitive and impactful user experiences.
• Align closely with data and AI/ML teams to integrate advanced analytics and machine learning capabilities into the platform.
• Leverage tools such as JIRA and Confluence to ensure seamless collaboration and documentation.

Development and Delivery

• Oversee the software prioritization planning, ensuring features are delivered to meet customer expectations and quality standards.
• Monitor and interpret software usage metrics to inform feature enhancements and identify user trends.
• Collaborate to identify and address potential technical debt, ensuring platform scalability and security.

Skills and Experience

• Have 4-7 years of experience as a Product Manager, with experience in IoT solutions and B2B SaaS platforms being an asset.
• Possess a strong understanding of software development processes and environments.
• Demonstrate the ability to capture and synthesize user needs into practical software solutions with clear, actionable requirements.
• Ability to articulate technical concepts to non-technical audiences effectively

About Blackline Safety

Blackline Safety is a world leader in the development and manufacturing of wirelessly connected safety products. We offer the broadest and most complete portfolio available in the industry. Our products are designed to save lives and we monitor personnel working alone in populated areas, complex indoor facilities, and the remote reaches of our planet. Blackline’s products are used to keep people safe in the event of falls, missed check-ins, man-downs, and exposure to explosive or toxic gas. Our design, development, sales, marketing, support, and production are all performed in-house at our headquarters in Calgary, AB. Blackline Safety is a publicly-traded company (TSX: BLN). To learn more about our company visit

Blackline Safety is powered by the diversity of our talented employees. We are an equal opportunity employer. We consider all applicants, regardless of age, religion, race, color, ancestry, gender, gender identity or expression, disability, national origin, race, or sexual orientation. We enthusiastically encourage all individuals to apply for positions that fit their passions.

Disclaimer:

Please be advised that Blackline Safety does not request payment or personal financial information at any stage of the recruitment process. Be cautious of any unsolicited job offers or communications that appear suspicious.