The Pro Quoting Senior Coordinator mentors a team while managing quote assignments, supporting sales inquiries, and facilitating Pro customer interactions to drive increased sales.
Innovate Remotely
This position is fully remote, allowing you to enjoy the flexibility of working from home while collaborating with skilled team members and contributing to groundbreaking solutions.
Your Impact
The Pro Quoting Sr. Coordinator performs a role that is crucial role in how we serve our Pro customers as well as support a team of Pro Quoting Coordinators. This role is critical in being a daily mentor / trainer / coach for assigned coordinators as well as providing daily quoting support needs. This role will continue to work with store associates & field leadership daily in addition to merchants and IT partners on a regular basis by processing quote requests, supporting questions via quotes, phones, and emails. This role will also help to facilitate escalation requests, provide consultative selling regarding best products, delivery methods, and pricing for the pro, work on complex quotes, and drive increased sales by seeking attachment opportunities.
What You Will Do
Minimum Qualifications
Preferred Skills/Education
Lowe's hourly remote associates cannot reside in Alaska, California or Hawaii. Lowe's salaried remote associates cannot reside in Alaska or Hawaii.
About Lowe's
Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE® 100 home improvement company serving approximately 16 million customer transactions a week, with total fiscal year 2025 sales of more than $86 billion. Lowe's employs approximately 300,000 associates and operates over 1,700 home improvement stores, 530 branches and 130 distribution centers. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com .
Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
Qualified applicants with arrest or conviction records will be considered for Employment in accordance with applicable laws, including the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act.
Lowe's believes that conviction records may have a direct, adverse, and negative relationship to the following job duties: accessing company property, assets, information and products; partnering, supervising, and regularly working with other Lowe's employees; and adhering to and monitoring compliance and safety guidelines.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
This position is fully remote, allowing you to enjoy the flexibility of working from home while collaborating with skilled team members and contributing to groundbreaking solutions.
Your Impact
The Pro Quoting Sr. Coordinator performs a role that is crucial role in how we serve our Pro customers as well as support a team of Pro Quoting Coordinators. This role is critical in being a daily mentor / trainer / coach for assigned coordinators as well as providing daily quoting support needs. This role will continue to work with store associates & field leadership daily in addition to merchants and IT partners on a regular basis by processing quote requests, supporting questions via quotes, phones, and emails. This role will also help to facilitate escalation requests, provide consultative selling regarding best products, delivery methods, and pricing for the pro, work on complex quotes, and drive increased sales by seeking attachment opportunities.
What You Will Do
- Serves as the lead point of contact for stores for a dedicated division
- Manage the assignment of quotes to be reviewed by the supporting group of Coordinators
- Assists Pro Sales Managers with price adjustments needed to support Managed Account customers
- Review quotes created by sales associates on behalf of Pro customers, ensuring competitive and profitable pricing can be provided
- Engages vendors to support sales where lower costs, higher quantities, and/or specific fulfillment needs are required
- Interact with sales associates via chat, email, and phone to help answer questions related to Pro pricing and Lowe's selling systems
- Provides regular feedback to Pro pricing team, helping to identify trends and issues emerging in the business
- Organizes work processes to ensure the most efficient workflow while collaborating with others
- Provides relevant feedback to Supervisor and leadership team regarding what is working well & areas needing improvement.
- Reviews Complex Quotes
- Partners in Consultative Selling with both in-store and field associates to source the best products, delivery, methods, and pricing for the Pro customer. Follow-up on Pending quote opportunities.
- Partners to review quote escalations
- Drives increased sales by looking for opportunities to drive attachment opportunities & by streamline the Pro quoting experience.
Minimum Qualifications
- High school diploma or GED or equivalent years of experience in lieu of education requirement, if applicable
- 3 Years Years of office administrative, high-volume retail, and/or Pro industry experience (i.e. property manager, construction, trades) or Lowe's store experience
Preferred Skills/Education
- Bachelor's degree Related Field
- 3 Years Years of Lowe's Store and/or Pro industry experience (i.e. property manager, construction, trades)
Lowe's hourly remote associates cannot reside in Alaska, California or Hawaii. Lowe's salaried remote associates cannot reside in Alaska or Hawaii.
About Lowe's
Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE® 100 home improvement company serving approximately 16 million customer transactions a week, with total fiscal year 2025 sales of more than $86 billion. Lowe's employs approximately 300,000 associates and operates over 1,700 home improvement stores, 530 branches and 130 distribution centers. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com .
Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
Qualified applicants with arrest or conviction records will be considered for Employment in accordance with applicable laws, including the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act.
Lowe's believes that conviction records may have a direct, adverse, and negative relationship to the following job duties: accessing company property, assets, information and products; partnering, supervising, and regularly working with other Lowe's employees; and adhering to and monitoring compliance and safety guidelines.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
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