Sr. HR Generalist, Employee Relations

Company: Gerber Collision & Glass

WELCOME TO GERBER COLLISION & GLASS
 
Our Team Members Drive Us! Gerber Collision & Glass is one of the largest collision repair companies in North America. With $2+ billion in sales, over 800 locations and growing, our 10,000+ team members across the United States and Canada are passionate about delivering our goal to WOW Every Customer and Be the Best! 
 
We invite you to join our team. Gerber offers a great place to launch and grow careers. As we continue to grow, we have endless opportunities for you to grow with us. 
 
Gerber Collision & Glass recognizes, values and welcomes all applicants with unique talents and abilities from all backgrounds and characteristics. All qualified individuals are encouraged to apply, including individuals with disabilities and Protected Veterans.
 

Job Description:

Must be based in Central or Eastern time zone

Under the direction of the HR Senior Manager, Employee Relations & Compliance. The Sr. HR Generalist, Employee Relations is responsible for supporting the Employee Relations functions for the organization, with a primary focus on managing employee relations related investigations to ensure timely response and resolution of employee concerns and consistent application of policy.  

Role and Requirements

• Develops effective relationships with Operations , HRBPs and HR Managers to support employee relations issues across the organization.

• In partnership with HRBPs and HR Managers, investigate and resolve concerns received through all reporting channels (FreshService, direct contact, HR voicemail, Navex/YourVoice).

• Performs timely and accurate investigations into higher level or complex employee concerns.

• Completes detailed investigation summaries for review by HR Senior Manager, Employee Relations & Compliance.

• Partners with HR Business Partners and the operations team to facilitate prompt and effective resolution of workplace conflict in a manner consistent with the company’s policies.

• Ensures consistent interpretation of company policy and state/federal law and provides guidance to managers on employee relations issues, including those related to performance and conduct.

• Accurately tracks/documents all employee relations concerns in the appropriate system. 

• Evaluates potential risks associated with proposed resolutions.

• Regularly audits areas of legal compliance across multiple areas within HR (e.g., Talent Acquisition, Compensation, Benefits and Leave Management)

• Escalates concerns with high risk or impact to HR Senior Manager, Employee Relations & Compliance.

• Assists HR Senior Manager, Employee Relations & Compliance in gathering data related to defense of legal claims.

• Provides HR support in mergers and acquisitions as needed.

• Suggests changes to policies and processes as needed in response to Employee Relations concerns.

• Creates monthly reporting on employee relations concerns.

• Partners with HR Operations, Benefits and Compensation as needed to resolve employee concerns.

• All other duties as assigned.

Experience and Skills Required

• Bachelor’s degree, or equivalent work experience in lieu of education

• Minimum of 5 years of experience in Human Resources

• 3+ years experience in conducting full cycle investigations with minimal guidance, including conducting remote and/or complex investigations and investigations in response to legal claims

• Experience evaluating and interpreting information to determine compliance with standards, laws, and regulations and making recommendations on appropriate courses of action

• Strong attention to detail and organizational skills  with the ability to prioritize and manage multiple tasks simultaneously

• Intermediate level skill in Microsoft Excel, PowerPoint, Word, and Google Suite.

• Ability to travel up to 10%

Preferred Qualifications

• Certification as a SHRM-CP or SHRM-SCP as granted by SHRM, or PHR or SPHR as granted by HRCI.

• Experience providing HR support in a multi-site/location environment

Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. 

The physical demands of your job must be met to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the job.

Benefits That Drive Your Success
Gerber offers the comprehensive benefits you expect from an industry leader, including:

• Annual Paid Time Off (PTO) plans
• 2 weeks of Paid Parental Leave for Full time Employees who work a minimum of 30 hours per week
• 6 paid holidays annually
• Medical, Prescription Drug, Dental & Vision Insurance effective Day 1
• 401(k) Retirement Plan with company match
• Employer Paid Short-Term Disability & Life Insurance
• Additional Voluntary Life Insurance
• Continuing Education Opportunities
• Free Prescription or Non-Prescription Safety Glasses annually
• Annual Voluntary Uniform Stipend

Gerber Collision & Glass is proud to be an equal opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status, or any other consideration, prohibited by law or by contract.

About Us
Gerber Collision & Glass has been WOWing customers with our collision repair services for over 80 years. Please visit gerbercareers.com to learn more about our company.

Compensation Details:

67,600.00 - 96,500.00 - 125,500.00 USD Salary USD plus 5% bonus