Senior Product Designer, Platform

We’re looking for a Senior Product Designer to lead the evolution of our platform as we scale our multi-product ecosystem. This role is open to candidates near one of our hubs (Burnaby, Calgary, or Toronto). We work in-office a minimum of two days per week on designated Anchor Days to stay connected and collaborative.

Design plays an integral role at Clio, making up one of the three pillars of our Research and Development organization alongside Product Management and Engineering. Product designers directly engage in researching the behaviours and needs of our users. They act as user experience champions as we work to transform the way lawyers and their staff provide services to their clients. If you’re focused on shipping value to customers with an opportunity to revolutionize an industry, you’ve found your next team.

The Platform Team is working on very large and complex projects to help improve our multi-product experiences for our customers. Our job as the platform team is to design and build unified experiences, create frameworks and tools, and help our product teams deliver value to our customers faster with our platform infrastructure.

• Join a diversely skilled design team using modern design tools

• Work alongside product management and engineering to understand the right problems to solve, and find the right solutions to them

• Be responsible for balancing speed and quality 

• Advocate for our customers by knowing them and their needs inside out

• Develop and design concepts, prototypes, hi-fidelity mockups and present solutions that solve both business and user problems and deliver measurable outcomes

• Be able to articulate the rationale behind your design decisions, and be able to ask difficult questions and challenge assumptions

• Coach and mentor fellow designers on a range of design practices

• Provide thoughtful feedback in team critiques

• Break down complex concepts into smaller, more manageable pieces

• Write research plans and conduct user research interviews, usability testing, and analysis

• Leverage product data and metrics to drive design decisions and measure product success

• Be able to adapt your process to the needs of the situation

• Excellent communication skills

• 5+ years experience in Product Design, UX Design, or related discipline. SaaS experience is a bonus

• Experience as an interactive designer with product experience. SaaS experience is a bonus

• A track record of successfully shipping products, solving customer problems and moving company metrics

• Deep understanding of good user experience, IA, and visual design

• Experience with modern design tools (Figma) and the willingness to adopt new tools as needed

• A strong understanding of web technologies

• A design degree or relevant experience with platform and/or application design

• Humility plus strong opinions that are loosely held

What you will find here:

Compensation is one of the main components of Clio’s Total Rewards Program. We have developed a series of programs and processes to ensure we are creating fair and competitive pay practices that form the foundation of our human and high-performing culture.
 

Some highlights of our Total Rewards program include:

• Competitive, equitable salary with top-tier health benefits, dental, and vision insurance 

• Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, and Dublin) to be in office minimum 2 days per week on our Anchor Days. 

• Flexible time off policy, with an encouraged 20 days off per year.

• $2000 annual counseling benefit

• RRSP matching and RESP contribution 

• Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years​

Diversity, Inclusion, Belonging and Equity (DIBE) & Accessibility 

Our team shows up as their authentic selves, and are united by our mission. We are dedicated to diversity, equity and inclusion. We pride ourselves in building and fostering an environment where our teams feel included, valued, and enabled to do the best work of their careers, wherever they choose to log in from. We believe that different perspectives, skills, backgrounds, and experiences result in higher-performing teams and better innovation. We are committed to equal employment and we encourage candidates from all backgrounds to apply.

Clio provides accessibility accommodations during the recruitment process. Should you require any accommodation, please let us know and we will work with you to meet your needs.

Learn more about our culture at clio.com/careers

Disclaimer: We only communicate with candidates through official @clio.com email addresses.