As a Staff Software Engineer within Servicing Digital, you'll build the tools and infrastructure that make every engineer in the vertical faster, sharper, and more capable. Servicing Digital owns the client-facing servicing experiences for millions of Rocket homeowners - and as we accelerate through a full-scale System of Record modernization, engineering velocity is a strategic asset.
The AI Workflows & Builder role exists at the frontier of that mission. You'll design and build the autonomous AI-development infrastructure - the harnesses, scaffolding, context engineering systems, and workflow automation - that turn AI coding tools from experiments into reliable, production-grade accelerants. This is the factory initiative: building the AI-Factories that multiply what Servicing & Rocket Technology can build and ship autonomously 24/7.
This is a hands-on builder role. If you believe the next frontier of software delivery isn't faster engineers - it's autonomous systems that compress months of work into days, and days into hours - and you want to be the person who builds that reality at Rocket scale, this role was made for you.
Staff Software Engineers are senior individual contributors who drive meaningful, cross-team technical impact through deep technical execution and hands-on leadership. Staff Engineers are the most effective builders on the team: they tackle the hardest implementation problems, establish patterns through working code, and raise the technical floor for engineers around them. In the AI Workflows & Builder role, this means designing and delivering the context engineering infrastructure, AI harness frameworks, and developer automation that enable Servicing Digital's engineering teams to work at a new level of velocity. You are the person who makes autonomous AI-development actually work at scale - not as a demo, but as a repeatable, reliable part of how we ship software.
About the role
Design and build AI harness and scaffolding systems that operationalize AI coding tools (Claude Code, GitHub Copilot, and others) across Servicing Digital's engineering workflows.
Architect and implement context engineering infrastructure - prompt systems, context retrieval patterns, knowledge packaging, and evaluation frameworks that make AI tools accurate and trustworthy at scale.
Build workflow automation that integrates AI assistance into CI/CD pipelines, code review, testing, and developer feedback loops.
Develop reusable tooling, templates, and frameworks that teams across the vertical can adopt without requiring deep AI expertise.
Instrument and evaluate AI workflow effectiveness - build the feedback loops that surface where AI assistance is helping and where it is breaking down.
Work directly with engineers across Servicing Digital to understand real workflow friction, then build tooling that eliminates it.
Stay current on the rapidly evolving AI developer tooling landscape and bring forward-looking recommendations grounded in practical applicability.
About you
Minimum Qualifications
Bachelor's or higher in Computer Science or a related field.
8+ years in professional software engineering roles.
Demonstrated experience building developer tooling, automation systems, or AI-assisted workflow infrastructure in a production engineering environment.
Preferred Qualifications
Hands-on expertise building context engineering systems - including prompt architecture, retrieval-augmented generation patterns, and evaluation harnesses for LLM-powered tooling.
Deep practical experience with AI coding tools (Claude Code, GitHub Copilot, Cursor, or equivalents) and the ability to extend and customize them for team-scale deployment.
Strong engineering fundamentals in TypeScript and/or Python, with experience building developer tooling and CI/CD pipeline integrations.
A builder's instinct: you default to shipping working software over producing frameworks, proposals, or presentations.
Strong communication skills and the ability to translate engineer workflow needs into durable tooling.
What you’ll get
Our team members fuel our strategy, innovation and growth, so we ensure the health and well-being of not just you, but your family, too! We go above and beyond to give you the support you need on an individual level and offer all sorts of ways to help you live your best life. We are proud to offer eligible team members perks and health benefits that will help you have peace of mind. Simply put: We’ve got your back. Check out our full list of Benefits and Perks.
On-Call Expectations
This role may include participation in an on-call rotation to support production systems and ensure service reliability. On-call responsibilities may include coverage during nights and weekends. If applicable, frequency and scheduling will be determined by team needs and communicated accordingly.
About us
Rocket is a Detroit-based company made up of businesses that provide simple, fast and trusted digital solutions for complex transactions. The name comes from our flagship business, now known as Rocket Mortgage®, which was founded in 1985. Today, we’re a publicly traded company involved in many different industries, including mortgages, fintech, real estate and more. We’re insistently different in how we look at the world and are committed to an inclusive workplace where every voice is heard. Apply today to join a team that offers career growth, amazing benefits and the chance to work with leading industry professionals.
This job description is an outline of the primary responsibilities of this position and may be modified at the discretion of the company at any time. Decisions related to employment are not based on race, color, religion, national origin, sex, physical or mental disability, sexual orientation, gender identity or expression, age, military or veteran status or any other characteristic protected by state or federal law. The company provides reasonable accommodations to qualified individuals with disabilities in accordance with applicable state and federal laws. Applicants requiring reasonable accommodations in completing the application and/or participating in the application process should contact a member of the Human Resources team, at [email protected].
The compensation information below is provided in compliance with all applicable job posting disclosure requirements. The compensation for this position is $149,000.00-$318,000.00. The position may also be eligible for an annual bonus, incentives, and other employment-related benefits including, but not limited to, medical, dental, and vision benefits, 401K retirement plan, and paid-time off. More information regarding these benefits and others can be found here. The information regarding compensation and other benefits included in this paragraph is the company’s current, good faith estimate at the time of posting. [Compensation and benefits are subject to modification from time to time as the Company, in its sole and exclusive discretion, deems appropriate.] The Company may determine during its future reviews of the proposed compensation and benefits provided for this position, that the compensation and benefits for such position should be reduced. In no event will the Company reduce the compensation for the position to a level below the applicable jurisdictional minimum wage rate for the position. Los Angeles County and San Francisco Candidates only: qualified applicants with arrest or conviction records will be considered for employment per the Fair Chance Ordinance and the Fair Chance Initiative for Hiring.
