Senior Analyst, Fraud Strategy

Join us to build a more rewarding financial future for all Canadians

At Neo, we’re on a mission to build a more rewarding financial future for all Canadians. Life at a rapidly scaling tech startup isn’t for everyone. It’s complex, fast-paced, high-pressure, but also incredibly fulfilling. Since its founding in 2019, Neo has gained incredible traction and is one of the fastest-growing fintech companies in Canada.

• #1 on Deloitte’s Technology Fast 50 for 2023, 2024, and 2025 — the first company ever to achieve a three-peat at the top!

• #1 Fastest Growing Company in Canada for 2024 by Globe & Mail

• Top-ranked mobile apps and credit cards

• Team of 500+ people

• 1M+ customers

• 10K+ retail partners
  

The Role

As a Senior Analyst, Fraud Strategy, you will be the critical link between our business objectives and our technical execution, ensuring that we support Neo's growth within the established risk appetite. You will dive deep into the data that powers our lending decisions, working to optimize our risk strategies and systems, creating insights and looking for opportunities to solidly expand our portfolio. This role is perfect for a data-driven problem-solver who thrives on translating complex business needs into actionable insights and technical requirements that protect both our customers and the company.

What You’ll Be Doing

• Strategic Leadership: Take ownership of fraud initiatives, acting as a point of escalation and leadership for the Fraud team when needed.

• Cross-Functional Orchestration: Partner with Data Science, Engineering, and Product teams to translate high-level business goals into robust technical specifications and agile user stories.

• Deep-Dive Analytics: Use SQL to interrogate complex datasets, identifying emerging fraud patterns and trends before they impact the bottom line.

• Infrastructure Design: Develop and maintain the "source of truth" documentation, including complex process flows and system diagrams that map our fraud ecosystem.

• Strategy Evolution: Lead the development, testing, and deployment of next-generation fraud rules and machine learning model integrations.

• Performance Storytelling: Beyond just building dashboards (Looker/Tableau), you will provide the narrative—explaining the why behind the metrics to executive stakeholders.

Who We Are Looking For

• The Experience: 5+ years of career experience, with a heavy emphasis on fraud prevention, risk management, or fintech operations.

• Technical Mastery: Advanced proficiency in SQL is non-negotiable. You should be comfortable manipulating large datasets to find the "needle in the haystack." (Python/R experience is highly preferred).

• The "Lead" Factor: Proven ability to mentor junior analysts and step into leadership gaps. You are someone who anticipates problems rather than just reacting to them.

• Business Acumen: A deep understanding of credit risk, lending lifecycles, and how fraud mitigation impacts user friction and conversion.

• Communication: The ability to explain a complex technical vulnerability to a non-technical stakeholder without losing the urgency of the message.

• Agile Mindset: You thrive in fast-paced, iterative environments and are comfortable with the ambiguity that comes with a high-growth fintech.

The people who thrive at Neo are resourceful, growth-oriented, and driven to win. We hold ourselves to high standards because we’re on a mission that matters: to build a more rewarding financial future for all Canadians. As individuals and as a team, we constantly challenge ourselves and each other to raise the bar and deliver exceptional experiences for our customers. Our commitment to customer success drives everything we do, from building world-class products to providing exceptional support at every step of their journey. If this resonates with you, keep reading.

We trust, respect, and support each other. This means honest conversations, constructive input, and empowering each other to move fast and think big. You’ll be surrounded by people who push you to be your best. We primarily collaborate in person across our Calgary, Winnipeg, and Toronto offices, where ideas move quickly and teams build momentum together. As we continue to scale and evolve, we’re looking for builders, innovators, and problem solvers who thrive on challenge–people who would rather blaze a trail through uncertainty than follow a well-paved path.

All team members have a stake in Neo’s success and earn meaningful equity through stock options. This ownership mindset is at the heart of everything we do — when Neo grows, we all grow. If you’ve heard that Neo employees work hard, it’s true. We hold ourselves accountable for delivering on our commitments to our customers, partners, and each other. Working at Neo means taking ownership of your work and driving results, knowing that your contributions directly impact the company’s success.

We believe in equal opportunity and are committed to creating an inclusive climate where everyone can thrive. Customers trust us with their finances, so successful candidates for this position will be required to undergo a security screening, including a criminal records check and a credit check.

By continuing with your application, you agree to the Candidate Privacy Notice, which guides how we process your personal information for the purpose of your application.
Neo Financial leverages artificial intelligence (AI) to reinforce our candidate evaluation process, including the initial assessment of applications and screening of candidates. These tools support our recruitment team; however, all final hiring decisions are made by humans and are not based exclusively on automated processing. If you require further information regarding our data processing practices, please contact us.

We are hiring for an open, vacant position.