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Vertafore

Strategic Account Manager

Posted 15 Days Ago
Remote
Senior level
Remote
Senior level
The Strategic Account Manager is responsible for retaining and developing customer relationships, expanding services, and ensuring customer satisfaction. This includes resolving concerns, engaging with internal teams to suggest solutions, and meeting revenue targets through effective selling techniques and relationship management.
The summary above was generated by AI

Pay Range: $90,000 - $110,000 + Commission
We are currently seeking engaged, energetic and highly-motivated Strategic Account Managers to join our team. The Strategic Account Manager is responsible for retaining and further developing existing customer relationships through maintaining and selling Vertafore products and services into Vertafore accounts.
Core Requirements and Responsibilities:
Essential job functions included but are not limited to the following:

  • Retain existing revenue through building and maintaining a high level of customer satisfaction
  • Expeditiously and effectively resolve DCM customer concerns
  • Engage with internal teams to suggest solutions and innovative ideas to better serve the customer
  • Expand Vertafore footprint by selling Vertafore products and services into existing accounts
  • Execute the Vertafore Value Selling Process
  • Present complex, solution-selling techniques at the executive level
  • Make recommendations to customers that align business needs to technology solutions and services
  • Regularly perform against individual monthly and/or quarterly activity targets tied to revenue expansion and retention
  • Chart and deliver timely and accurate forecasting and pipeline management
  • Ensure value-selling methodologies are leveraged to process and track opportunities
  • Ability to develop and grow relationships vertically and horizontally with the customer through effective multi-threading and C-suite/leadership access


Knowledge, Skills and Abilities:

  • Demonstrated ability to follow sound business ethics when executing job responsibilities to build and maintain customer confidence
  • Excellent verbal, written and interpersonal skills with an aptitude for building strong, meaningful team and client relationships
  • Proven track record of achieving goals and quotas
  • Works highly independently, taking accountability and ownership
  • Self-motivated and ability to work independently
  • Strong technical skills - Web Conferencing, MS Office, CRM software


Qualifications

  • 5-7 years of proven success in Business-to-Business application software sales and account management
  • Understanding of Salesforce.com and other key sales technologies used for Business Development, Opportunity creation and activity tracking
  • Ability to travel 2-4 times per month
  • Bachelor's degree preferred


Additional Requirements and Details:

  • Travel required up to 25% of the time.
  • Ability to work remote with a stable internet connection on an as needed basis
  • Located and working from an office location (when required)
  • Occasional lifting and/or moving up to 10 pounds.
  • Frequent repetitive hand and arm movements required to operate a computer.
  • Specific vision abilities required by this job include close vision (working on a computer, etc.).
  • Frequent sitting and/or standing.


Vertafore is a Flexible First working environment which allows team members to work from home as often as you'd like, while using our offices as a place for collaboration, community, and teambuilding. There are times you may be asked to come into an office and/or travel for specific meetings for a specific business purpose and this varies by job responsibilities.
Why Vertafore is the place for you: *Canada Only

  • The opportunity to work in a space where modern technology meets a stable and vital industry
  • Medical, vision & dental plans
  • Life, AD&D
  • Short Term and Long Term Disability
  • Pension Plan & Employer Match
  • Maternity, Paternity and Parental Leave
  • Employee and Family Assistance Program (EFAP)
  • Education Assistance
  • Additional programs - Employee Referral and Internal Recognition


Why Vertafore is the place for you: *US Only

  • The opportunity to work in a space where modern technology meets a stable and vital industry
  • Vertafore is a Flexible First working environment which allows team members to work from home as often as you'd like, while using our offices as a place for collaboration, community, and teambuilding. There are times you may be asked to come into an office and/or travel for specific meetings for a specific business purpose and this varies by job responsibilities.
  • Medical, vision & dental plans
    • PPO & high-deductible options
  • Health Savings Account & Flexible Spending Accounts Options:
    • Health Care FSA
    • Dental & Vision FSA
    • Dependent Care FSA
    • Commuter FSA
  • Life, AD&D (Basic & Supplemental), and Disability
  • 401(k) Retirement Savings Plain & Employer Match
  • Supplemental Plans - Pet insurance, Hospital Indemnity, and Accident Insurance
  • Parental Leave & Adoption Assistance
  • Employee Assistance Program (EAP)
  • Education & Legal Assistance
  • Additional programs - Tuition Reimbursement, Employee Referral, Internal Recognition, and Wellness
  • Commuter Benefits (Denver)

The selected candidate must be legally authorized to work in the United States.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all the job responsibilities, duties, skill, or working conditions. In addition, this document does not create an employment contract, implied or otherwise, other than an "at will" relationship.
Vertafore strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.
The Professional Services (PS) and Customer Success (CX) bonus plans are a quarterly monetary bonus plan based upon individual and practice performance against specific business metrics. Eligibility is determined by several factors including: start date, good standing in the company, and actives status at time of payout.
The Vertafore Incentive Plan (VIP) is an annual monetary bonus for eligible employees based on both individual and company performance. Eligibility is determined by several factors including: start date, good standing in the company, and actives status at time of payout.
Commission plans are tailored to each sales role but common components include quota, MBO's and ABPMs. Salespeople receive their formal compensation plan within 30 days of hire.
Vertafore is a drug free workplace and conducts preemployment drug and background screenings.
We do not accept resumes from agencies, headhunters or other suppliers who have not signed a formal agreement with us.
We want to make sure our recruiting process is accessible for everyone. if you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact [email protected]
Just a note, this contact information is for accommodation requests only.

Top Skills

Salesforce

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