POSITION PURPOSE
The Strategic Accounts Manager supports the department and YPO members by delivering value from YPO Learning Partners. This role supports the learning partner implementation strategy aimed at achieving both the partner’s business objectives and creating value for YPO members educational needs. Examples include designing virtual or in person learning events, research projects, marketing campaigns and negotiating unique membership benefits. Current portfolio of YPO Learning Partners includes organizations like EY, Goldman Sachs, DLA Piper, TED and HBR.
PRIMARY RESPONSIBILITIES
Foster relationships with Partner key executives and YPO member leaders.
Identify new ways Partners may support organizational objectives, including support across departments, industries and geographies.
In collaboration with Partner key executives, YPO members and internal YPO departmental support, develop virtual and in-person learning programs.
Produce presentations and reports to keep the Partners and YPO management informed on the current state of the partnership.
Contribute to defining departmental strategic objectives and fiscal year priorities.
Define, measure and report on return on investment and partnership performance.
OTHER DUTIES AND RESPONSIBILITIES
Connecting Partners with YPO members as appropriate.
Evaluate, manage and process funding and speaker requests stemming from chapter, networks or regional initiatives.
Design process documents, marketing pieces and resources to support department needs.
Organization of meetings or calls related to Partner strategy, member-to-partner connections or management updates.
Support drafting contract amendments or contract renewals.
Assist team in anticipating and resolving Partner customer service issues which may arise.
SKILLS REQUIRED
Executive level communication and relationship building skills with the ability to be clear, concise and effective at garnering support across all personality types.
Ability to garner greater YPO value through thoughtful negotiation as it relates to fee structure, in-kind value and renewal strategy.
Effective at managing projects across departments without direct authority.
Openness to change and continual learner mindset.
Ability to comprehend and articulate the mission of YPO and purpose of the YPO Learning Department.
Willingness to embrace and demonstrate core partnership portfolio values: Integrity, Learning Mindset, Collaborative, Excellence, Win-Win Mentality.
Ability to solve problems, maneuver and create solutions in situations that have multi-relational impact.
Sophisticated global mindset, mindful of local and international customs and protocols. Comfortable working across multiple time zones.
Effective time management, organization and prioritization skills.
Proficient in Microsoft Office skills and database management experience.
EXPERIENCE/BACKGROUND
Proven business professional with experience working effectively with chief executives.
5+ years’ experience managing workload in a dynamic and agile global environment that includes travel.
5+ years’ experience managing projects or dedicated accounts and/or high-end client service delivery experience.
Ability to work cross-functionally in a highly matrixed organization.
EDUCATION/TRAINING/CERTIFICATION
Bachelor’s Degree or equivalent work experience in a related field.
Master’s degree in Business or Nonprofit Organizations preferred.
Association or event planning experience preferred.
Must be fluent in English, both verbal and written communications.
PHYSICAL REQUIREMENTS
Ability to travel (domestically and internationally) up to 25% (up to 1 time per month).
EOE
YPO is an Equal Opportunity Employer. YPO takes pride in supporting a diverse workforce and demonstrates this through its policies and practices. YPO does not discriminate in recruiting, hiring, training, promotion, or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, marital or veteran status, disability, or any other legally protected status.
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