Location
Royal Bank Building - 335 - 8th Avenue SW
Business
At Brookfield Properties, our global network and relationships are here for our tenants and partners — wherever they are in the world. Where going to work never feels routine. We integrate commercial real estate with world-class shops, restaurants, and entertainment, creating spaces where work and play don’t just coexist, but thrive. If you’re ready to be a part of our team, we encourage you to apply.
Job Description
DESCRIPTION:
This position will be working in the Guest Services Centre on the Ground Floor of Bankers Hall. This role will provide a high degree of customer service and professionalism, complemented by attention to detail and strong communication capabilities in dealing with internal and external customers. The successful candidate must be flexible to work some evenings, weekends, and holidays as they relate to the roll out of promotions and special events. The chosen candidate must understand and emulate Brookfield’s Commitment to Outstanding Service by providing this level of service to all internal and external clients, over the phone, virtually and in person.
RESPONSIBILITIES:
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Provide administrative assistance to the Marketing & Events department on all events, programs and marketing materials as assigned.
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Support Social Media programs – Facebook, Twitter and Instagram accounts/contests
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Assist in the preparation of Public Area Use Agreements and collecting of insurance requirements for incoming events for execution.
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Content creation on the Axiis Tenant App that increases engagement and participation in building events.
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Responsible for creating content and distribution of the Brookfield Weekly newsletter.
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Contribute to the planning and activations of Corporate, Property, Tenant Amenity activations and Team Building Events.
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Assist in merchandising retail Display Cases and Poster Displays.
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Assist Conference Centre Staff with meetings and retail event set-ups.
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Assist with questions from tenants and members of the general public liaising with Operations, Security and Tenant Services ensuring tenant satisfaction while promoting a teamwork environment.
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Support Bankers Hall Customer Service initiatives including Parking with Purchase and Hotel Bag programs.
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Undertakes other duties and committee responsibilities as may be assigned.
QUALIFICATIONS
SERVICE / PERSONAL SKILLS:
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Exceptional written and verbal communication skills
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Positive and professional attitude
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Strong customer service skills
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Excellent organizational, prioritization and time management skills.
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Proven ability to multi-task and work independently with little supervision, handling multiple projects and meeting deadlines.
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Excellent interpersonal skills with the ability to communicate effectively at all levels of the organization.
EXPERIENCE & TECHNICAL SKILLS:
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Understanding of event logistics, including planning, coordination and execution.
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Computer literate and fully proficient with:
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Word
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Excel
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PowerPoint
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Microsoft Office
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Adobe Software
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Website and Social Media Applications including Sprout Social
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InDesign, Illustrator, and/or Canva Programs
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EDUCATION / DESIGNATIONS / LICENSES:
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High School Diploma
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Currently enrolled in a marketing diploma/degree program
We are proud to create a diverse environment and are proud to be an equal opportunity employer. We are grateful for your interest in this position, however, only candidates selected for pre-screening will be contacted.
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