Supervisor Logistics

Transportation Operations

• Supervise daily inbound and outbound transportation activities, including reverse logistics.
• Monitor logistics service providers (LSPs) to ensure adherence to delivery schedules, quality standards, and compliance requirements.
• Support freight audit processes and assist in resolving transportation-related claims (damage, loss, service failures).
• Identify opportunities for process improvements and automation to reduce manual tasks.
• Act as point of contact for escalations; resolve complaints related to logistics operations.
• Ensure alignment with customer service expectations and internal SLAs.

Vendor Coordination

• Maintain regular communication with vendors to ensure service level agreements (SLAs) are met.
• Participate in vendor performance reviews and contribute to strategic sourcing decisions.
• Provide feedback on vendor performance and escalate issues as needed.
• Assist in implementing vendor management programs and support procurement during RFP processes.

Safety & Compliance

• Ensure compliance with safety standards and transportation regulations.
• Promote a safety-first culture within the team and vendor network.
• Conduct regular audits and ensure documentation is up to date.

Performance & Reporting

• Review and validate transportation data for KPI reporting.
• Support system updates and troubleshooting for transportation management systems (TMS).
• Prepare operational reports and highlight areas for improvement.
• Use data insights to recommend operational improvements.

Team Leadership

• Lead, mentor, and develop a high-performing logistics team.
• Foster collaboration and continuous improvement within the team.
• Support onboarding and training of new team members.

Specific Skills:

• Strong organizational and problem-solving abilities to manage complex logistics scenarios.
• Effective communication and stakeholder management across internal teams and external partners.
• Proficiency in logistics systems and MS Excel.
• Ability to balance attention to detail with broader operational priorities.
• Analytical skills for interpreting transportation data and identifying trends.
• Leadership and team-building skills to foster engagement and accountability.
• Adaptability to fast-paced environments and changing priorities.

Knowledge:

• Solid understanding of transportation and logistics operations.
• Familiarity with freight forwarding, carrier management, and supply chain principles.
• Knowledge of regulatory compliance, safety standards, and industry best practices.
• Experience managing third-party logistics providers (3PLs) and vendor relationships.
• Working knowledge of Transportation Management Systems (e.g., Manhattan TMS or similar).
• Understanding of cost control, budgeting, and performance metrics in logistics.
• Knowledge of team leadership principles and workforce scheduling.

Education & Experience:

• 3-5 years of experience in transportation and logistics operations.
• 1-3 years of previous supervisory experience
• Diploma or degree in Logistics, Supply Chain, or related field.
• Professional certifications (e.g., CSCP, SCMP, etc.) are considered an asset.

At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter.