Supervisor, Operations

Location: Lloydminster, AB

What We Offer:

Competitive Package: Competitive salary and a comprehensive total rewards program including benefits, pension, performance bonus eligibility, flex days, employee share purchase plan, and more.

Stability and Purpose: A long‑term career with a trusted utility, where your work directly supports the safe and reliable delivery of electricity across Alberta.

Leadership Opportunity: The opportunity to lead a skilled team, influence operational standards, and contribute to continuous improvement in a safety‑critical environment.

Why Work Here:

Joining the ATCO Team means being part of a community of people inspiring change on a global scale. It’s meaningful work that can only be accomplished by helping each other, as we collectively look to the future. Collaborating and being professional, down to earth, and caring for one another and for the communities we serve is central to our core values and cultivates a sense of belonging. We treat people with respect, entrust them to always be their best and take every opportunity to ensure they feel part of our community.

About the Role:

As an experienced Supervisor, Operations, you will lead our dynamic team of Powerline Technicians in delivering efficient, reliable electric service to our communities. This role is pivotal in ensuring operational excellence, safety, and customer satisfaction within our electric distribution network. 

What You’ll Do:

• Oversee daily operations of the electric distribution network, ensuring reliability and compliance with regulatory standards.
• Lead, mentor, and manage a team of powerline technicians and team leads, fostering a culture of safety, teamwork, and continuous improvement.
• Navigate labour relations with a sound understanding of collective agreement and effective management within a unionized work environment.
• Coordinate maintenance, construction, and emergency response activities, optimizing resource allocation and scheduling to meet operational targets and customer needs.
• Implement operational strategies and action plans to enhance efficiency, reliability, and service quality.
• Develop and maintain strong relationships with community stakeholders, customers, and regulatory bodies, representing ATCO Electric in a professional manner.
• Monitor and manage operational budgets, ensuring financial objectives are met.
• Conduct regular safety audits and training sessions, ensuring all operations comply with company policies, industry standards, and legislative requirements.
• Utilize data-driven insights to inform decision-making and operational improvements.
• Respond effectively to emergencies, coordinating resources and communication to mitigate impact and swiftly restore service.

What You Bring:

• Journeyperson Powerline Technician (PLT), related Technology Diploma, or Post-secondary degree
• Proven experience in utility operations, electrical engineering, or a related field, with a strong preference for experience in electric distribution.
• 3-5 years of experience in a leadership role, with experience managing teams in a technical or operational environment.
• Knowledge of electrical utility regulations, safety standards, and best practices.
• Valid Alberta driver's license and willingness to travel within the service area as needed.

About Us:

We are a leading energy provider in North America. Through ATCO Energy Systems we build, operate, and maintain electric and gas transmission and distribution infrastructure, safely and reliably serving over three million customers in hundreds of communities. We are advancing the use of hydrogen as a cost‑effective pathway for decarbonization and modernizing our energy systems to support a sustainable and resilient future.

At ATCO, we foster a diverse and inclusive workplace and are proud to be an equal opportunity employer. In the spirit of reconciliation, we acknowledge and respect the Indigenous Peoples whose traditional territories our operations call home.