.png)
This is a remote position.
As a Technical Solutions Consultant, you will work directly with customers to implement products and custom solutions. This role requires strong communication skills, as you’ll collaborate with both technical and non-technical stakeholders to understand needs, design solutions, and deliver results. Each project will be different, so we’re looking for a self-starter who takes initiative, enjoys figuring things out, and can adapt to new tools and technologies.
You’ll bring hands-on technical abilities and consulting experience, ideally from a technical consulting, professional services, or systems integration role. Hands on experience delivering solutions on cloud platforms (AWS or Azure) is a plus.
Responsibilities:
- Partner with customers to design and implement technical solutions that solve real business problems.
- Collaborate with both business users and technical teams to gather requirements and translate them into effective solutions.
- Build, configure, and test integrations, APIs, and workflows across different platforms and tools.
- Troubleshoot and resolve technical issues, providing clear explanations to both technical and non-technical stakeholders.
- Document technical designs, configuration steps, and best practices to support repeatable success.
- Explore opportunities for automation and optimization to improve customer efficiency.
- Continuously learn and adapt to new products, platforms, and integration tools.
Qualifications:
- Bachelor’s degree in Computer Science, Engineering, or related field; or equivalent professional experience.
- 5+ years of experience in a technical consulting, professional services, systems integration, solutions engineering, or systems engineering role.
- Strong problem-solving skills and the ability to quickly understand complex systems and processes.
- Ability to clearly communicate technical concepts to non-technical audiences.
- Self-starter with initiative, resourcefulness, and a passion for learning new technologies.
- Familiarity with integration concepts, APIs (REST, SOAP), data formats (JSON, XML), and database platforms.
- Experience with cloud services (AWS, Azure) is a plus.
Nice-to-Have Skills:
- Experience with integration platforms such as Boomi, MuleSoft, or SSIS.
- Knowledge of automation or RPA platforms such as UiPath, Microsoft Power Automate, or Playwright.
- Proficiency in SQL.
- Development experience with Python, C#, or Java.
- Experience with Reporting, Analytics, and Business Intelligence platforms such as Microsoft Power BI or Tableau.
- Experience with Databricks or Snowflake.
- Experience with integrating AI tools and LLMs into customer workflows, including prompt design, API orchestration, building AI-assisted automations.
- Exposure to ERP systems or similar enterprise platforms.
About Innosphere:
Life as an Innospherian - Who we are and how we work:
- Remote Work (Within Canada)
- Team Owned Deliverables
- Charity Initiatives
- Promote From Within
Some other perks:
- Generous Paid Time Off
- Above Average Benefits (Dental, Health, Vision, LTD, AD&D, Life & Dependent Life)
- Home Office Benefit Program
- Yearly Professional Development Budget
- Annual Fitness Benefit
- Lunch & Learns and Virtual Events
- Annual In-Person Company Celebration
- RRSP Matching Program
- Blue Jays Sports Tickets
- Birthday Club Celebrations
Innosphere welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. Only applicants meeting the criteria outlined above will be contacted as part of the shortlisting process. All applicants are subject to a criminal, educational, and employment history background check. Must be currently residing in Canada and legally permitted to work in Canada. No phone calls please.
At Innosphere, we value transparency in our hiring process. Please note that we use Applicant Tracking Systems (ATS) and AI-assisted tools to help manage applications and support our recruitment process. All applications are reviewed fairly, and final hiring decisions are always made by our hiring team.
