Technical Support Manager

Alberta, Canada

Job Family Group:

Production and Manufacturing Downstream

Worker Type:

Regular

Posting Start Date:

March 10, 2026

Business Unit:

Integrated Gas

Experience Level:

Experienced Professionals

Job Description:

What’s the role

Shell is seeking a Technical Support Manager to join their team in Calgary.

This role reports to the Chief Operating Officer (COO) at LNGC. The Technical Support Manager, seconded to LNG from Shell, plays a pivotal role in enabling high quality operational performance across the facility. In this position, you will uphold Shell’s technical and operational standards while supporting the delivery of LNGC’s business outcomes including top tier safety performance, strong environmental stewardship, high reliability and availability, and disciplined cost management. Plays a pivotal role in enabling high‑quality operational performance across the facility. In this position, you will uphold Shell’s technical and operational standards while supporting the delivery of LNGC’s business outcomes including top‑tier safety performance, strong environmental stewardship, high reliability and availability, and disciplined cost management.

This is a unique opportunity to influence the development and maturity of LNGC’s operating organization during a critical growth phase, while applying Shell’s global expertise in LNG operations, asset management, and operational excellence.

Shell LNG Canada (LNGC) is Canada’s first largescale LNG export facility. With Phase 1 now in operation, LNGC has transitioned from a project to a business and is progressing work toward a potential Phase 2 expansion, which could double capacity and help Canada emerge as a top five global LNG exporter. As part of Shell, you will contribute directly to the safe, reliable, and responsible operation of this worldclass asset while supporting the joint venture’s long-term success scale LNG export facility. With Phase 1 now in operation, LNGC has transitioned from a project to a business and is progressing work toward a potential Phase 2 expansion, which could double capacity and help Canada emerge as a top‑five global LNG exporter. Class asset while supporting the joint venture’s long‑term success.

LNGC produces lower carbon, responsibly sourced, made in B.C. LNG for global markets. The organization is committed to safety, compliance, and high performance and you will be part of shaping its next chapter. With respect and gratitude, LNGC acknowledges that its operations are located within the traditional territory of the Haisla Nation and honors the First Nations across its business footprint and shipping route. LNGC fosters a respectful, speak up culture where safety, inclusion, and continuous improvement are foundational. Protecting people, communities, and operations is always the top priority. Carbon, responsibly sourced, made‑in‑B.C. LNG for global markets. The organization is committed to safety, compliance, and high performance‑up culture where safety, inclusion, and continuous improvement are foundational. Protecting people, communities, and operations is always the top priority.

As Shell continues to lead in responsible energy development, this secondment offers a unique opportunity to help set the benchmark for operational excellence in Canada’s emerging LNG sector.

As a Shell leader seconded to LNGC, you will be expected to:

• Demonstrate strong personal commitment to HSSE

• Champion continuous improvement, leading change with resilience and optimism

• Build effective working relationships across teams and functions, fostering a One‑Team culture

• Apply flexible, analytical thinking and strong problem‑solving capabilities

• Confidently express views and engage in constructive challenge to drive better

Accountabilities:

• Responsible for managing the Engineering, Brownfield Projects, and Maintenance & Turnaround organizations

• Ensure technical integrity of the LNG plant, storage and loading facilities, utilities, and associated maintenance programs

• Lead Start‑Up and Ramp‑Up delivery through to steady‑state operations, focusing on reliability in both near‑term and long‑term horizons

• Prepare and manage the annual budget, ensuring robust cost controls

• Serve as Asset Management System Process Owner for key processes, including leading work process health checks

• Champion UOC Management to achieve best‑in‑class performance in the Operate phase

• Identify and deliver operational improvements that enhance availability and reliability

• Manage staffing, succession planning, and capability development to ensure organizational readiness

• Coordinate interfaces across Operations, Marine, Maintenance, and Engineering teams

• Build strong relationships with regulators and external agencies, ensuring full compliance with all requirements

• Represent Shell in a joint‑venture operating environment, maintaining alignment with Shell standards where applicable

What you bring

• Must have legal authorization to work in Canada on a full-time basis for anyone other than current employer

• Bachelor’s Degree in Engineer

• Must hold Professional Engineer (P.Eng) registration

• At least 15 years of engineering and maintenance experience, including at least 8 years in line management roles

• Significant experience in LNG operations

• A strong track record in Process Safety

• Demonstrated experience improving team performance in both Mega Project and Asset environments

• Experience working closely with P&T/SEAM Operations Excellence teams

• Expertise in project management, Commissioning & Start‑Up (CSU), and Path to Asset (P2A) processes

• Demonstrated LEAN capability and a clear vision for organizational efficiency

• Experience within large Joint Venture NOV contexts

If you don’t see yourself fully reflected in every job requirement listed in the posting above, we still encourage you to reach out and apply. Research has shown that women & those from under-represented groups often only apply when they feel 100% qualified. We are committed to creating a more equitable, inclusive, and diverse company and we strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientations, and life experiences to apply. 

What we offer

You bring your skills and experience to Shell and in return you work with talented, committed people in an innovative work environment. You’ll have the opportunity to develop the skills you need to grow in an environment where we value honesty, integrity, and respect for one another. You’ll be able to balance your priorities as you become the best version of yourself.

• Progress as a person as we work on innovative projects together

• Continuously grow the transferable skills you need to get ahead

• Work at the forefront of technology, trends, and practices

• Collaborate with experienced colleagues with unique expertise

• Achieve your balance in a values-led culture that encourages you to be the best version of yourself

• Benefit from flexible working hours, and the possibility of remote/mobile working

• Perform at your best with a competitive starting salary and annual performance related salary increase; our pay and benefits packages are among the best in the world

• Take advantage of paid parental leave, including for non-birthing parents

• Join an organization working to become one of the most diverse and inclusive in the world

• We strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientation, and life experiences to apply

• Grow as you progress through diverse career opportunities in national and international teams

• Gain access to a wide range of training and development programs

We'd like you to know that Shell has a bold goal: to become one of the world’s most diverse and inclusive companies. You can get to know more about how we're working towards that goal, click here.

Shell in Canada

Shell Canada is part of a global group of energy and petrochemicals companies with an average of 92,000 employees in more than 70 countries and has been operating in Canada since 1911.

Shell Canada is one of the few truly integrated energy companies in Canada with all of Shell’s global businesses represented, including upstream, integrated gas, downstream, and renewables and energy solutions. That means we do everything from exploration, gas production, refining and manufacturing, to providing fuels and developing energy solutions for our customers.

At a glance, our businesses and projects in Canada include:

• Joint Venture Partner (40%) with LNG Canada which will export Canadian natural gas to Asian markets

• Shale gas and liquids assets in Alberta and British Columbia

• A network of 1,400 retail stations across Canada

• The Scotford Complex in Alberta, includes an upgrader, chemicals plant and is home to the Quest carbon capture and storage facility

• The Sarnia Manufacturing Centre refinery in Ontario

• Investments in renewables and energy solutions, including EV charging, hydrogen and biofuels

• 15 Shell-owned distribution terminals, three of which have marine operations

• Shell Aviation Canada delivers across a network of 27 airport fixed-based operations and airport consortiums, from coast to coast. Shell Aviation provides 1.7 billion liters of high-quality fuel annually in Canada and offers reliable and safe into-plane delivery

• Strong Sulphur and Lubricants businesses as well as an innovative Supply and Trading business

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