Theatre Manager

Posted 4 Days Ago
Be an Early Applicant
2 Locations
3-5 Years Experience
Digital Media • News + Entertainment
The Role
Theatre Managers at Cineplex are responsible for ensuring an exceptional guest experience by maintaining the seamless operation of various venue operations. They lead and manage teams, execute events, and drive business growth. Key qualifications include experience in a similar environment, strong leadership skills, and proficiency in Microsoft Office Suite.
Summary Generated by Built In

Work location:

CPX Markham and VIP

City:

Markham

What you will do:

Theatre Manager

Cineplex’s Theatre Managers are an integral part of the team who provide an exceptional experience to each and every guest. Theatre Managers work to ensure that Company policies, procedures, and standards are all being followed across the venue. The ability to maintain and execute a clear business vision alongside cultivating positive morale is essential to this role.

In this role, your responsibilities include (but are not limited to): 

  • Maintaining the seamless operation of all Amusement, Food and Beverage, Guest Service and Retail operations within the venue.
  • Ensuring that the facility consistently reflects Company standards, and all relevant checklists and inspections are up to date as per both internal and external (regulatory bodies) requirements.
  • Being responsible for executing Groups & Events within venue.
  • Recruit, interview, train, and coach venue management, and plan for succession.
  • Ensure fair and equitable discipline, in compliance with the Company’s Discipline policy and severity table, implementing appropriate action(s) for performance and behavioural management. 
  • Manage theatre budget, grow revenue, and initiate projects to drive the business forward and strengthen Cineplex’s reputation as Canada’s #1 premier film exhibition company.

Qualifications: 

This role may be a perfect fit for you if:

  • You have experience in a similar environment.
  • You can analyze and interpret the needs of customers and offer appropriate options, solutions, and resolutions required.
  • You have demonstrated the ability to lead a team during high volume business periods in multiple departments.
  • Ability to prioritize and manage multiple activities, attend to employee's development while continuing to meet financial targets and reporting responsibilities.
  • You have strong conflict resolution, negotiation, and objection handling skills.
  • You are comfortable building and maintaining relationships with corporate departments, key business partners, employees, and guests.
  • Proficient with Microsoft Office Suite.
  • You have schedule flexibility to work extended hours as required. 

Additional Information: 

As an employee, you’ll enjoy: 

  • Tuition Assistance
  • Employee Assistance Program
  • Flexible Hours
  • Discounted Food and Beverages on Shift
  • Opportunities to Grow
  • & more!

Inclusion & Diversity

Cineplex, its subsidiaries, and affiliates are equal opportunity employers with a commitment to hiring and retaining a diverse workforce. We encourage and welcome applications from all intersectional walks of life. The collective sum of our individual differences, experiences, knowledge, innovation, self-expression, unique capabilities, and talent represents a significant part of our culture. By valuing a diverse workforce, we enforce hiring practices that are fair and equitable. 

Accessibility

We are committed to improving access and opportunities for all individuals, including those with disabilities by identifying and removing barriers that may prevent, inhibit, or restrict their access to employment oporunities. If you require accommodation at any stage of our hiring process (application, interviews, assessments, and placement), please contact us at 416-323-6600 or via email at [email protected].

While we appreciate all interest, only those candidates selected for an interview will be contacted. 

Top Skills

MS Office
The Company
Toronto, Ontario
5,191 Employees
On-site Workplace

What We Do

Cineplex (TSX:CGX) is a top-tier Canadian brand that operates in the Film Entertainment and Content, Amusement and Leisure, and Media sectors. A leading entertainment and media company, Cineplex welcomes millions of guests annually through its circuit of theatres and location based entertainment venues across the country. In addition to being Canada’s largest and most innovative film exhibitor, Cineplex also operates successful businesses in digital commerce (CineplexStore.com), food service, alternative programming (Cineplex Events), cinema media (Cineplex Media) and digital place-based media (Cineplex Digital Media). Additionally, Cineplex operates Canada’s favourite destination for ‘Eats & Entertainment’ (The Rec Room) and entertainment complexes specially designed for teens and families (Playdium). Cineplex is a joint venture partner in SCENE, Canada’s largest entertainment loyalty program.

Proudly recognized as having one of the country's Most Admired Corporate Cultures, Cineplex employs approximately 13,000 people in its offices across Canada and the United States. To learn more visit Cineplex.com or download the Cineplex App

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