Top Customer Success & Experience Jobs in Calgary, AB

The Partner Development Lead will create strategies for product partnerships, manage relationships, and drive revenue growth across Block's ecosystems through collaboration and commercialization of products.

The Implementation & Onboarding Project Manager drives the onboarding process for US merchants, manages stakeholder communications, and leads multi-merchant projects while ensuring training and successful resource allocation.

The Solutions Engineer will work with sales and partners to integrate applications, provide technical guidance on Square solutions, and support large sellers.

Lead the Behavioral Insights Team to investigate and analyze fraudulent activities, mentor team members, collaborate with cross-functional partners, and drive integration with machine learning for risk management.

Seeking a positive Customer Service Escalation Advocate to resolve complex customer issues, support complaints management, and improve customer experience across channels.

As Senior Lead of Complaints Management, oversee and enhance complaint resolution processes for Square and Afterpay, ensuring compliance and customer satisfaction. Lead a team to implement strategies, analyze trends, and communicate effectively with stakeholders and regulatory bodies.

Drive growth and retention for strategic retail sellers by providing tailored solutions, managing relationships, and collaborating cross-functionally to enhance client satisfaction.

Manage a portfolio of mid-market sellers, ensuring retention and growth by identifying opportunities for technical solutions and providing exceptional client service.