Top Customer Success & Experience Jobs in Calgary, AB

Provide technical support via phone, chat, and email, troubleshoot complex SaaS and hardware issues, mentor juniors, and improve customer experience.

The Manager will oversee Technical Account Managers, ensuring exceptional support and account management, optimize processes, and drive customer success through data-driven decision-making and coaching.

The Customer Success Manager will enhance customers' operations using IoT solutions, facilitate success plans, and collaborate across departments to drive customer satisfaction and efficiency.

The Sr. Program Manager will lead large-scale programs for Customer Success, manage delivery, collaborate with stakeholders, and drive operational improvements.

The Implementation Consultant ensures successful deployment and adoption of IoT solutions for mid-market customers, enhancing their operational efficiency and safety through effective engagement and training.

The Senior Customer Marketing Manager will build and scale a customer reference program, drive advocacy, and manage processes for customer engagement to support sales and market growth.

The role involves supporting Samsara's largest customers in optimizing their operations using IoT data, conducting workshops, guiding transformation initiatives, and ensuring long-term success through collaboration with cross-functional teams.

The Quality Analyst will enhance customer outcomes by implementing data monitoring systems, assessing compliance, and driving improvements in customer engagements, while collaborating with various stakeholders to deliver insights and elevate service quality.

As a Sales Quality Program Manager, you will implement data monitoring systems, drive sales improvements, and ensure quality process compliance across teams while collaborating with stakeholders.

Responsible for deploying and adopting IoT solutions for Enterprise customers, managing customer relationships, and ensuring successful implementation and product usage.