Top Customer Service Jobs in Calgary

The Customer Service Representative will assist YMCA members through inquiries, program information, membership registrations, and resolving concerns, providing excellent support.

The Customer Service Representative assists YMCA members by answering inquiries, processing memberships, resolving issues, and ensuring satisfaction.

Provide remote email, chat, and phone support to US and Canadian business owners using an AI receptionist product. Help customers with setup, call forwarding, notifications, and account settings; troubleshoot issues, escalate reproducible problems to engineering, maintain clear communication, and improve help content based on recurring questions.

Provides first-line support to parents, students, and staff through email, chat, and phone. Troubleshoots student portal, registration, scheduling, and district platform issues; de-escalates concerns; tracks patterns in a ticketing CRM; escalates complex cases to school and IT leaders; and develops FAQ documentation. The role is fully remote and requires full-time availability aligned with U.S. school district hours.