The Travel and Customer Service Coordinator serves as the main point of contact for participants in clinical trials, managing travel logistics and expense reimbursements. Responsibilities include coordinating transportation, supporting clinical trial personnel, tracking participant involvement, and maintaining project efficiency.

As a Customer Support member at Jane, you will engage with customers through live channels, providing support and conducting demos to enhance customer relationships. Your role will involve adapting to different communication methods and collaborating with various teams to improve service delivery and product features.