As a Customer Advocacy Associate II at Affirm, you will manage complex complaints from regulators, ensuring a high-quality customer experience. Your role involves investigating complaints, collaborating with cross-functional teams to identify improvement opportunities, and enhancing customer trust in Affirm’s products and services.

The Technical Support Representative role involves providing vehicle install support, resolving complex technical issues, training on AW-GPS website, and maintaining system knowledge. Responsibilities include managing customer tickets, performing troubleshooting, responding to inquiries, and improving customer satisfaction while leveraging communication platforms.

Provide exceptional customer service as Spanish/English Sports Specialists by assisting fans with inquiries via various digital platforms and demonstrating a strong knowledge of sports.