Top Customer Service Jobs in Calgary
As a French Bilingual Associate Support Technician, provide customer service via phone, email, and chat, troubleshoot software issues, and escalate complex problems. Requires strong communication and technology skills.
The Associate Customer Engagement Specialist at Enverus is responsible for driving customer success by providing training, tools, and resources for customers to understand and support Business Automation products. This role involves coordinating onboarding activities, executing supplier strategies, providing timely support, conducting training, and assisting team members with tasks. The ideal candidate should have 1+ years of experience in service delivery, accounting/finance or IT, 1+ years of experience in SaaS and internet-based software, 2+ years of customer service experience, and proficiency in Microsoft Office Products and customer-facing tasks.
Key contact for trial participants regarding travel and logistical details for clinical trials. Responsible for managing participant communications, travel budget, and supporting clinical trial Project Managers. French-Canadian language proficiency required.
As a Customer Support Representative at 7shifts, you will be the first point of contact for customers via chat, email, and phone channels. Your responsibilities include troubleshooting customer issues, providing product training, identifying new solutions for customers, tracking requests, and collaborating with the support team.
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Customer Support Team Lead role at J.D. Power, a global leader in consumer insights and analytics. Responsibilities include monitoring customer support activities, overseeing Salesforce cases, conducting meetings, data audits, and reporting. Ideal candidate is detail-oriented, innovative, and proficient in Salesforce and data analytics.
Join Jane's Customer Support team, where you will engage with customers through various channels, build strong relationships, and contribute to product improvement. Remote position in Canada with a supportive and transparent company culture.
Manage the customer life cycle for large customers, responsible for key metrics such as Customer Health, Retention, and Expansion, become a trusted partner to customers, engage as a mentor, maintain records, engage with customers for further promotion, and act as a customer advocate within the organization.
Join PolicyMe as a Bilingual Customer Success Specialist, responsible for managing life insurance applications, coordinating with clients and vendors, and maintaining accurate policy records. Requires strong communication skills, empathy, organization, and a willingness to learn in a fast-paced environment.
As a Customer Success Associate at Xello, you will manage client relationships, drive revenue growth, and ensure client satisfaction. You will develop success plans, conduct training sessions, and collaborate with internal teams to resolve issues. Strong communication, problem-solving, and organizational skills are essential for this role.
The Customer Success Associate will manage renewals, drive revenue growth, build and manage client relationships, develop success plans, share best practices, and resolve client issues. They will also coordinate training sessions, advocate for clients and the company, and report product bugs.
The EV Program Support Specialist plays a critical role in onboarding customers to electric vehicle products, maintaining communication with various departments, troubleshooting issues, identifying optimization opportunities, managing revenue streams, providing exceptional customer support, handling EV-related data and reporting, and monitoring support channels. Requires 5+ years of fleet industry-related experience, account management experience, and a strong understanding of electric vehicle technologies. Must be local and willing to travel to Portland, ME HQ minimum 3 days a week.
Customer Experience Executive at Probe CX requiring Senior High School graduate with 6 months BPO related industry experience. Desired skills include MS Office and Google Suite proficiency. On-site work location at Eastwood City.
Product Support Representative Senior at FIS providing in-depth product support to clients, handling inquiries, ensuring corporate KPIs are met, troubleshooting software issues, and documenting client inquiries.
Leading the customer experience team at a digital health company to ensure customer satisfaction and automate support processes globally.
The Manager of Customer Experience will be responsible for managing and developing a team that handles commercial and retail customers across Canada. They will focus on delivering best-in-class customer experience, increasing customer satisfaction, and maintaining customer relationships. The role involves overseeing customer support, order execution, and collaborating with various departments to ensure business continuity and growth in revenue and volume. The Manager will also track performance metrics, provide coaching to team members, and implement process improvements.
As a Senior Product Support Specialist at Versapay, you'll be the technological linchpin ensuring each customer interaction is a success. Your role involves troubleshooting product-related issues, collaborating with teams, and enhancing customer experience. Requires a bachelor's degree and 4 years of product support experience.
As a Customer Guide at Brookfield Residential, you will be the champion of the Customers for Life mindset, creating personalized experiences for homebuyers. Your responsibilities include supporting the Community Manager, maintaining MLS listings, guiding customers, ensuring customer satisfaction, and contributing to marketing strategies. Must have a minimum of 2 years of sales experience or a related degree.
Seeking a highly organized and empathetic Customer Success Specialist to provide top-notch assistance to the Advisor Team and support customers through the life insurance application process. Responsibilities include managing life insurance applications, coordinating with clients and vendors, tracking payments, and maintaining accurate policy records.
Responsible for supporting customers, enriching documentation, driving campaigns, onboarding new customers, collaborating with sales and support, and collecting customer feedback. Must have customer-facing experience, empathy, passion for technology, and excellent presentation and organizational skills.
The Customer Experience Manager at The NewRich Network is responsible for managing the operations of the support team, providing top-notch customer support, improving team efficiency, and enhancing the overall customer experience. The role involves both managing and hands-on customer support tasks, with a focus on mentoring the support specialists, setting KPIs, and participating in hiring and training processes.
Candex is hiring a RVP, Customer Success responsible for launching new clients and developing customer relationships that promote retention, loyalty and growth. The role includes overseeing client launches, driving adoption, addressing support issues, conducting business reviews, and identifying business and client expansion opportunities.
Responsible for driving customer adoption and growth, building positive relationships with customers, and increasing customer retention and adoption rates. Acts as a single point of contact for customers and serves as a customer advocate. Coordinates with internal teams to ensure customer success and satisfaction.
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