The Product Support Representative at Skillsoft will assist customers and employees with product inquiries via live help, phone, and email. Responsibilities include understanding customer needs, compiling reports, maintaining databases, keeping up with course changes, and ensuring service level agreements are met.

The Product Support Representative at Skillsoft handles product inquiries from customers and employees via live help, phone, and email in English and Spanish. Responsibilities include liaising with clients, compiling reports, maintaining a student database, and staying updated on course offerings.