Handle incoming owner relations inquiries about revenue, land, division orders, JIB, A/R, and A&P. Log and follow up on cases, build client relationships, manage difficult/emotional situations, and participate in cross-training to improve customer experience.

Provide front-line phone, email, and screen-share support for Enverus applications: troubleshoot, diagnose, document, escalate issues, educate customers, manage cases, and collaborate across teams to drive high customer satisfaction.