Teams at Absorb Software

Manage and grow an assigned SaaS customer portfolio through renewals, upsells, cross-sells, and retention strategies. Build trusted client relationships, identify expansion opportunities, prepare proposals and statements of work, manage the sales pipeline, and report on account performance. Collaborate with Customer Success, Support, Product, and leadership while maintaining strong product knowledge and guiding customers through subscription and renewal decisions.

Build and own a new AI-enabled B2B demand generation channel from the ground up. Responsibilities include defining audiences and signals, selecting tooling, creating outreach and offers, running experiments, partnering with AI and analytics teams on scoring and automation, measuring incremental pipeline, maintaining compliance and deliverability, and establishing sales handoff processes.

Manage strategic customer accounts by building executive relationships, creating account plans, and driving upsell and cross-sell opportunities. Coordinate internal teams to execute expansion plans from discovery through close, monitor sales pipelines, demonstrate LMS functionality, provide pricing, mitigate churn, and report market and competitor activity. The role requires deep technology sales experience, strong communication, global client experience, and business travel when needed.