Jobs at Affirm

Leads Affirm’s zero-to-one product initiatives in partnership with the CEO and executive team. Owns product vision, strategy, roadmaps, customer discovery, prototyping, experimentation, launches, and iteration for new products and platforms. Coordinates engineering, design, data, risk, legal, operations, and revenue teams without direct authority. Defines success metrics, analyzes customer behavior, communicates tradeoffs, and establishes repeatable product development standards.

Own end-to-end analytical problems across risk, fraud, growth, and lending products. Develop strategies, monitor portfolio and macroeconomic trends, build metrics and analytical frameworks with Engineering and Machine Learning teams, and influence product, regulatory, compliance, and launch decisions. Engage external partners, translate complex insights into action, create AI-assisted workflows, and mentor junior analysts.

Lead backend engineering for capacity modeling systems that forecast traffic, resource needs, and infrastructure scaling. Own quarterly team goals, guide engineers through complex problems, collaborate with product and analytics stakeholders, improve code and design standards, monitor system availability, support on-call operations, and develop team talent. Build highly available distributed systems, tune autoscaling and compute performance, and deliver scalable features using Python or Kotlin, AWS, MySQL, and Kubernetes.

Build and enforce workload safety standards across Affirm’s Amazon EKS fleet. Responsibilities include Kubernetes resource management, workload isolation, disruption handling, cluster capacity planning, policy automation, production debugging, and fleet-wide infrastructure improvements. The role leads cross-team initiatives, mentors engineers, participates in Kubernetes runtime on-call, analyzes resource profiles, and measures impacts on availability, latency, risk, and cost.

Leads merchant acquisition and activation marketing programs through platform and ISV channels. Develops integrated campaigns, channel strategies, messaging, partner assets, and measurement plans; collaborates cross-functionally with Partnerships, Sales, Product Marketing, Brand, Legal, and Revenue Intelligence. Analyzes campaign performance, optimizes investment, manages multiple programs, and creates reusable playbooks to drive acquisition, activation, pipeline, GMV, and revenue.

Lead performance, governance, strategy, and transformation across Affirm’s global BPO vendor network. Own vendor service levels, customer experience, compliance, quality, analytics, escalations, and executive governance. Coordinate cross-functional initiatives involving Operations, Compliance, Product, Risk, Training, QA, and Workforce Management. Drive vendor migrations, product and process rollouts, regulatory implementations, change management, continuous improvement, and data-informed interventions across a large multi-geography partner network.

Design and develop backend features for Affirm’s underwriting platform, supporting merchants and consumers across Affirm Card, e-commerce, and app interfaces. Collaborate with product, design, analytics, and credit risk teams; implement reliable distributed systems; monitor metrics and availability; participate in on-call support, code reviews, debugging, interviewing, and engineering growth activities.

Own and deliver highly available, low-latency backend identity systems supporting consumer onboarding, authentication, and verification. Lead quarterly team goals, guide engineers through complex problems, collaborate with product and design stakeholders, improve technical and code quality standards, monitor system availability, support on-call operations, and mentor team members.

Develop and scale production machine learning models for credit decisioning, including default prediction and approval decisions. Build training, decisioning, monitoring systems, data pipelines, features, and algorithms. Conduct research, develop prototypes, and collaborate with engineering, credit, and product teams to deliver machine learning products from inception through business impact.

Develop and ship web, mobile, and API features for Affirm’s card acquisition experience. Break projects into deliverable phases, collaborate with product, design, and analytics, write tested and extensible code, support production availability through metrics and on-call activities, review code, and contribute to interviewing and team development.

Own go-to-market operations for strategic product and pricing initiatives. Segment customers, manage legal and pricing eligibility, build field tools and playbooks, track adoption, analyze performance, and identify launch risks. Translate cross-functional inputs into executable processes for sales and customer-facing teams while recommending improvements based on field feedback and data.

Contribute to fullstack search engineering projects, developing and launching scalable backend systems and user-facing solutions. Collaborate with teammates and stakeholders, balance speed and quality, protect system reliability, navigate large codebases, debug code, participate in reviews, and communicate effectively. The role supports growth through feedback and development activities.

Designs and presents scalable payment and checkout solutions for enterprise merchants. Leads technical discovery, solution architecture, custom integrations, demos, and pre-sales support while partnering with Sales, Engineering, Product, and partner teams. Advises customers, identifies technical risks, influences product development, creates reusable enablement materials, and supports successful implementations. Requires strong expertise in payments, fintech, APIs, SaaS, enterprise architecture, and e-commerce or point-of-sale checkout systems.

Own brand and partner campaign strategy from brief through launch and retrospectives. Translate business priorities, consumer insights, and brand strategy into integrated campaign plans, GTM recommendations, investment priorities, and creative briefs. Coordinate cross-functional marketing, creative, social, paid, product, partner, and communications teams. Establish measurement frameworks, monitor brand health and campaign performance, develop reusable standards, and advise leadership on results and improvements.

Own the operational health of strategic merchant integrations through monitoring, troubleshooting, SLA delivery, root-cause analysis, and technical inquiry resolution. Design custom API integration solutions, lead cross-functional technical initiatives, influence product roadmaps, develop playbooks and runbooks, manage strategic accounts, and mentor other Technical Account Managers.

Own the vision and roadmap for Affirm’s consumer loyalty program, launching rewards, tiers, engagement loops, and redemption experiences. Lead program economics, experimentation, incrementality, LTV measurement, and reward optimization. Partner with Risk, Credit, Legal, Compliance, Finance, Marketing, engineering, and design to deliver compliant products and drive repeat usage, retention, share of wallet, and incremental GMV.

Leads Marketing and Consumer Privacy Engineering teams, developing engineers and establishing a shared operating model. Translates business and product priorities into engineering plans across logged-out web, experimentation, marketing integrations, attribution, measurement, consent, privacy experiences, and consumer data collection. Partners with Product, Marketing, Privacy, Legal, and Engineering stakeholders to deliver reliable, scalable, privacy-aware systems while balancing customer needs, quality, speed, and risk.

Lead backend engineering work for Affirm’s lakehouse infrastructure, delivering reliable, scalable distributed data systems. Own quarterly goals, guide engineers through ambiguous problems, collaborate with product and analytics stakeholders, improve technical standards, monitor system availability, support on-call operations, and mentor team members. The role focuses on large-scale data platforms and technologies including Iceberg, Flink, Airflow, Spark, Kafka, Snowflake, AWS, MySQL, Kubernetes, and Terraform.

Provide high-touch technical and operational support to merchant partners using Affirm. Troubleshoot complex account, configuration, and platform issues; coordinate with Engineering, Sales, Client Success, and Operations; manage multiple inquiries; develop scalable support processes; communicate product updates; and aggregate merchant feedback to inform product planning.

Build backend data and measurement systems connecting marketing acquisition activity to signup, conversion, and GMV outcomes. Develop reliable pipelines, identity and event data systems, attribution capabilities, and marketing technology integrations while incorporating privacy, consent, and consumer-data requirements. Lead engineers through ambiguous problems, own quarterly goals, improve system reliability and code quality, collaborate cross-functionally, and mentor team members.