Jobs at Alberta Blue Cross

Coordinates integrated marketing campaigns across paid, owned, social, and traditional channels. Manages social content scheduling, publishing, engagement, approvals, vendors, timelines, marketing assets, invoices, budgets, media partnerships, and community events. Requires strong organization, communication, project coordination, digital marketing knowledge, and attention to detail, with occasional evening and weekend event support.

Owns target architecture and modernization roadmaps for assigned technology or business portfolios. Translates enterprise strategy into architecture guidance, transition states, sequencing recommendations, investment options, and governance-ready decisions. Assesses impacts across capabilities, applications, data, integrations, security, operations, customer experience, regulatory obligations, and delivery readiness. Influences senior stakeholders and delivery teams without direct authority while surfacing risks, dependencies, trade-offs, technical debt, and deviations from target architecture.

Provides enterprise-wide architectural leadership for data and AI, defining principles, standards, reference architectures, roadmaps, and governance guardrails. Advises executives and architecture teams on platform decisions, modernization, risk, privacy, security, regulatory alignment, and responsible AI adoption. Oversees major initiatives to improve consistency, reuse, data quality, and long-term sustainability across hybrid legacy and modern environments.

Provides telephone, email, and Microsoft Teams support to group clients and internal teams. Resolves inquiries, conducts research, updates systems, delivers online demonstrations, performs outbound calls, audits group information, and educates users on the plan administrator website. The role focuses on customer retention, satisfaction, accurate administration, problem-solving, and maintaining strong client relationships.

Provides technical leadership for enterprise identity and access management solutions, including authentication, authorization, federation, SSO, MFA, RBAC, and identity governance. Leads solution analysis, design, Java development, testing, implementation, production support, incident troubleshooting, root cause analysis, and continuous improvement. Advises stakeholders on technical and security risks, supports audits and access reviews, contributes to technology roadmaps, and mentors team members. The role also supports Oracle identity technologies and complex business-critical systems.

Conduct pharmacy and healthcare claims audits and investigations to identify fraud, non-compliance, and billing discrepancies. Develop investigation plans, perform fieldwork and interviews, analyze claims data, prepare working papers and reports, issue monetary adjustments, and recommend process improvements. The role requires travel throughout Alberta, relationship management with providers and internal partners, and independent work within a virtual team.

Lead and perform operational, financial, compliance and governance audits, contribute to CSAE 3416 and ICOFR programs, design and test controls, report findings, liaise with stakeholders and external auditors, and coach audit staff to improve control effectiveness and processes.

Respond to telephone inquiries from pharmacies and healthcare providers about benefit eligibility, claim adjudication, plan limits and prior approvals. Verify claims using online adjudication systems, log call details, provide provider support, suggest workflow improvements, and assist with projects and analyses using Excel and Word.

Process and adjudicate manual pharmacy claims (including high-cost drugs), perform QA and adjustments, assist and educate pharmacy providers, perform system testing, research complex inquiries, track reporting, monitor productivity, and suggest workflow improvements while meeting timelines.

Mid-level system analyst responsible for gathering requirements, designing, developing and supporting Oracle-based applications (primarily PL/SQL). Duties include coding, testing, troubleshooting, documentation, on-call production support, and building data interfaces, reports, and models. Hybrid role requiring weekly travel to Edmonton or Calgary offices.

Lead strategic business development to grow Individual Products through affinity partnerships, B2B2C alliances, channel diversification, retiree conversion programs, and market intelligence. Manage pipeline, collaborate cross-functionally, and present executive-level pitches to drive revenue and expand distribution for health, dental, travel, and wellness products.

Collect, clean, validate and extract financial and operational data; build reports, models, and analytics to support FP&A decision-making; collaborate on data pipelines, governance, automation, and system enhancements; maintain financial data models and ensure data quality.