Jobs at Alberta Blue Cross

Serve as main contact for Group Plan Administrator Support, handling inbound calls and emails, researching and resolving client issues, providing online demonstrations, conducting audits, updating systems, collaborating with teams, and supporting internal/external clients via Microsoft Teams to ensure customer retention and satisfaction.

Prepare clinical and economic summaries of drug submissions, perform scientific reviews by class or indication, support formulary management and the Alberta Health Expert Committee, and liaise with government and industry stakeholders.

Lead strategic business development to grow Individual Products through affinity partnerships, B2B2C alliances, channel diversification, retiree conversion programs, and market intelligence. Manage pipeline, collaborate cross-functionally, and present executive-level pitches to drive revenue and expand distribution for health, dental, travel, and wellness products.

Lead design and maintenance of financial data pipelines, reports, dashboards and automated forecasting for FP&A. Perform deep-dive financial analysis, implement automation (Power BI, Alteryx, Python), manage Power BI Service workspace, drive finance transformation, and recommend ML/AI techniques to enhance financial planning.

Provide administrative and operational support for Group Sales: prepare proposals, process enrolments and transactions, maintain advisor and client records, collaborate with account executives and underwriting, resolve discrepancies, and participate in process improvements to ensure accurate, timely, and high-quality advisor and client experiences.

Sell and promote travel insurance plans via inbound/outbound calls and online channels. Assess customer needs, build rapport, provide product knowledge, follow up leads, maintain excellent customer service, meet quarterly sales targets, complete LLQP licensing, and pass a criminal background check.

Senior IT leader responsible for shaping and executing enterprise cybersecurity strategy, leading cybersecurity teams, governance, incident response, risk management, compliance, budgeting, and executive reporting to improve resilience and reduce cyber risk.

Own and prioritize digital product backlogs, collaborate with cross-functional teams to deliver and optimize D2C and B2B digital experiences, use analytics to measure performance, support commercialization and GTM, ensure compliance and accessibility, and drive continuous improvement to enhance customer journeys and business outcomes.