Teams at Alberta Blue Cross

Serve as main contact for Group Plan Administrator Support, handling inbound calls and emails, researching and resolving client issues, providing online demonstrations, conducting audits, updating systems, collaborating with teams, and supporting internal/external clients via Microsoft Teams to ensure customer retention and satisfaction.

Prepare clinical and economic summaries of drug submissions, perform scientific reviews by class or indication, support formulary management and the Alberta Health Expert Committee, and liaise with government and industry stakeholders.

Lead strategic business development to grow Individual Products through affinity partnerships, B2B2C alliances, channel diversification, retiree conversion programs, and market intelligence. Manage pipeline, collaborate cross-functionally, and present executive-level pitches to drive revenue and expand distribution for health, dental, travel, and wellness products.