Jobs at Alcumus

Coordinate multilingual localization requests from intake through delivery, working with internal stakeholders and external vendors. Track scopes, timelines, costs, and production schedules; prepare translation keys and string files; verify placeholders and formatting; maintain glossaries and terminology resources; and perform linguistic and technical quality assurance. Help establish scalable localization workflows that preserve terminology, brand voice, cultural appropriateness, and usability across platform assets, communications, and customer-facing content.

Own a geographic territory and drive full-cycle B2B new-logo sales across industrial sectors including oil and gas, mining, utilities, and manufacturing. Responsibilities include prospecting, qualification using MEDDIC or BANT, solution demonstrations, ROI-based selling, negotiation, closing, forecasting, CRM management, and customer handoff. The role requires exceeding quota, engaging executive stakeholders, building business cases, and traveling within the assigned territory as needed.

Manage a portfolio of existing B2B customers, owning retention, renewals, expansion revenue, adoption, and long-term account growth. Build executive relationships, conduct business reviews, identify expansion opportunities, maintain accurate CRM records, forecast renewals and pipeline, and coordinate with Customer Success, Implementation, Product, and Support. Success is measured through retention, expansion ARR, customer adoption, forecast accuracy, and customer advocacy.

Generate and qualify sales opportunities through inbound follow-up and outbound calls and emails. Explain product value, address customer concerns, build prospect pipelines, nurture relationships, maintain Salesforce records, and close new accounts while meeting or exceeding sales quotas. The role requires strong communication, phone presence, organization, persistence, customer service, and the ability to learn new technologies.

Serve as primary contact for a portfolio of B2B clients to drive adoption, retention, onboarding and training, resolve escalations, maintain CRM records, identify upsell opportunities, and collaborate with Sales, Product, and Tech to grow account revenue and satisfaction.

The Salesforce SDET plans and executes manual, automated, regression, performance, and user acceptance testing for Salesforce applications, customizations, and integrations. Responsibilities include creating test cases, managing defects, coordinating with stakeholders, maintaining test environments and documentation, reporting quality metrics, assessing risks, and mentoring junior testers. The role requires at least three years of software testing experience, including two years focused on Salesforce QA.

Lead complex projects and program workstreams across product, technology, and go-to-market functions. Responsibilities include delivery planning, milestone and dependency management, risk mitigation, executive reporting, governance improvement, portfolio coordination, stakeholder alignment, and external partner management. The role requires business-level Salesforce fluency, technical requirements gathering, and independent judgment across concurrent, multi-region initiatives.

Monitor, investigate, and respond to cybersecurity alerts and incidents across cloud, on-premises, endpoint, identity, and application environments. Conduct threat hunting, vulnerability management, detection engineering, incident response, forensic support, security platform administration, configuration reviews, third-party risk assessments, compliance activities, automation, security awareness, disaster recovery testing, and infrastructure security support.