Teams at AVEVA

Provides advanced technical support to AVEVA software customers through phone, email, and chat. Troubleshoots software, installation, commissioning, compatibility, automation, and MES issues; documents resolutions in CRM systems; creates technical knowledge content; supports product quality initiatives; and leads knowledge transfer for junior staff. The role may include technical presentations, customer events, on-call support, and limited domestic and international travel.

Provides technical presales and consultancy support for AVEVA Engineering solutions. Responsibilities include qualifying leads, developing solutions, creating engineering data, conducting demonstrations and proofs of concept, supporting proposals, presenting to customers, leading technical pursuits, and positioning solutions for EPC projects. Requires extensive EPC and industrial-sector experience, strong consultative selling skills, and expertise with AVEVA tools. The role is hybrid in Houston and involves occasional travel.

Lead end-to-end delivery of complex industrial software projects from initiation through go-live, hypercare, and handoff. Define scope, schedules, staffing, governance, and delivery methods; manage executive communications, risks, negotiations, and customer expectations. Coordinate solution architects, engineers, OT and IT teams, DevOps, QA, data specialists, and site services across multi-site deployments. Oversee integrations involving MES, SCADA, IoT, ERP, PLM, MOM, historians, data lakes, and manufacturing analytics.