Teams at Avid (avid.com)

Drive end-to-end product design for Avid Content Core, representing the customer to define and prioritize product stories, collaborate with engineering on implementation, integrate AI into SaaS offerings, engage customers and partners, and ensure workflows, deployment, security, and quality throughout the agile development lifecycle.

The Enterprise Customer Success Manager manages relationships with high-value customers, driving success through onboarding, adoption, and collaboration across teams to foster growth and retention.

The Enterprise Customer Success Manager will lead partnerships with enterprise customers, driving onboarding, adoption, and measurable outcomes while mentoring CSMs and collaborating across teams.