Teams at Bits In Glass

Gather and document business requirements, translate them into user stories and acceptance criteria, map and optimize customer workflows, and support CRM process automation. Configure Creatio using low-code tools, collaborate with technical teams, validate implementations, analyze customer data, and support client adoption, training, and onboarding. Participate in agile sprints, manage change control, identify future consulting opportunities, and deliver customer-focused solutions across enterprise client engagements.

Own enterprise client relationships, product scope, AI requirements, acceptance criteria, outcomes, and weekly release cadence. Lead discovery, backlog prioritization, stakeholder alignment, domain expert coordination, delivery health reporting, change adoption, and commercial risk management. The role requires shipping software in regulated industries, understanding LLM capabilities, managing fixed-fee engagements, and communicating with executive stakeholders.

Designs and leads scalable data architectures across cloud platforms, including data lakes, warehouses, analytics platforms, ETL/ELT pipelines, streaming ingestion, and data governance. Provides technical leadership, mentors engineers, optimizes performance and reliability, supports data migrations to Databricks Lakehouse, and advises clients on modernization and architecture decisions. Collaborates with stakeholders and analytics teams to deliver solutions for reporting, analytics, and AI initiatives.