Lead the development of AI-driven products, APIs, and analytics at Blackline Safety. Responsible for market assessment, product vision, and cross-functional team guidance to create saleable offerings and drive customer value.

Create, edit, and publish multi-format technical content (manuals, release notes, videos, graphics) by collaborating with product, engineering, UX, QA, and customer-facing teams. Ensure consistent voice, support localization, produce visual assets and tutorials, mentor other writers, and contribute to team processes and thought leadership.

Monitor customer safety, manage emergency alerts, provide technical support, and maintain customer records. Strong multilingual and communication skills are needed.

The Alert Management Specialist manages safety incidents, responds to emergencies, and provides technical support while ensuring excellent customer service and record keeping.

Design and develop scalable microservices, provide technical leadership to scrum teams, lead technical evaluations, adopt AI tools to automate development, and implement ML/AI models and performance optimizations.

The Senior BI Analyst enhances data-driven decision-making, builds dashboards, mentors teams, and collaborates with stakeholders for impactful insights.