Teams at Blackline Safety

Process and manage customer orders from entry to delivery, coordinate with sales, production, shipping and distributors, resolve customer concerns, support renewals, and meet customer care service levels.

Monitor real-time safety alerts, manage emergency escalations per protocol, provide basic troubleshooting and technical support, track weather/road conditions for lone workers, maintain incident records and reports, and deliver high-quality bilingual (French/English) customer service.

Support sales tax compliance and order-to-cash processes including tax calculation review, reconciliations, exemption certificate management, invoicing and AR support, month-end and year-end closing, audit assistance, and process improvement for sales tax and revenue recognition.