Teams at Canadian Federation of Independent Business (CFIB)

Manage and grow an assigned sales territory by meeting small and medium-sized business owners, presenting CFIB solutions, generating leads, and building long-term member relationships. The role involves cold calling, referrals, walk-ins, community networking, independent field work, CRM usage, and participation in sales training and leadership development.

Own the vision, roadmap, backlog, and ongoing improvement of CFIB’s website and digital experience. Manage CMS standards, information architecture, SEO, accessibility, analytics, content migration, AI-powered search optimization, and bilingual web experiences. Partner with technology teams, vendors, content owners, and business stakeholders to deliver scalable enhancements, establish publishing standards, train colleagues, and improve website performance, discoverability, usability, and quality.