Teams at Cengage Group

Own and execute strategic account plans to drive revenue and long-term customer success. Act as a consultative advisor to institutional customers, identify growth opportunities from data and usage trends, influence cross-functional teams, oversee deal governance, and ensure alignment with policies and revenue objectives.

As a Customer Success Consultant, you will build relationships with customers, ensure effective use of Cengage technology, develop success plans, and achieve revenue targets through retention and growth.