Jobs at Clio

Clio seeks a Senior Software Developer to build innovative voice and messaging solutions. Responsibilities include working in agile teams, optimizing performance, and mentoring developers while leveraging Node.js and AWS technologies.

Lead end-to-end product design for Clio's Fintech/payments area: conduct customer research, frame opportunities, prototype and ship AI-enabled workflows, improve design systems, measure impact, and mentor other designers.

Lead go-to-market and product adoption for assigned product portfolios. Build positioning, messaging, and launch campaigns; enable internal teams; run experiments and market research; track KPIs and drive feature adoption through data-informed strategies and customer insights.

Build and deploy NLP and generative AI solutions using transformer-based and other ML models. Develop LLM-based features, preprocess complex unstructured data, collaborate with engineering, product, and MLOps teams, and iterate in an agile, cross-functional environment to improve customer workflows and efficiencies.

Lead the architectural design of machine learning systems, develop high-impact models, and mentor junior data scientists while ensuring data transparency and ethical AI practices.

As a Platform Engineer for Databases, you'll optimize MySQL infrastructure, solve performance problems, automate processes, and ensure database reliability in a collaborative team setting.

The Staff Editor & Content Strategist will oversee high-visibility writing, ensure editorial quality, manage projects, and facilitate collaboration across teams to deliver strategic content.

The Senior Systems Developer will automate processes, build integrations, manage infrastructure utilizing modern tools, and mentor junior team members while enhancing automation strategy.

The Director, Finance Systems leads strategy and implementation of finance and FP&A systems, ensuring data integrity and governance while driving automation and user-friendly processes across finance operations.

Lead a systems engineering team to design, deploy, and operate scalable AWS infrastructure. Author infrastructure-as-code, improve observability and automation, mentor engineers, partner with product teams on security, reliability, and performance, and hire top talent to support global SaaS capabilities.

The Senior MLOps Engineer will build and operate scalable infrastructure for AI solutions, collaborating on ML-driven features, troubleshooting production issues, and mentoring team members.

Seeking a Senior Brand Designer to lead visual brand direction, mentor other designers, and manage complex projects that evolve Clio's brand identity. Requires deep design experience and collaboration with marketing leadership.

Lead a product portfolio for Clio's core case management experience, utilizing legal expertise to drive innovation and user adoption while simplifying attorney workflows with AI tools.

The Sales Operations Specialist will drive operational excellence, enhance sales efficiencies, perform data analysis, and support forecast meetings while collaborating cross-functionally to optimize revenue operations.

Lead and grow the CS Platforms team operating the post-sale technology stack (Salesforce Service Cloud, CS and Professional Services tooling). Build and ship CS-domain AI agents and automations using Claude and GitHub workflows, manage build-vs-buy vendor decisions, partner with Data Engineering, and set the roadmap with Customer Success, Support, and Revenue Operations stakeholders.

The Senior Analyst of CS Strategy and Analytics role involves analyzing revenue performance and supporting strategic initiatives, focusing on analytics within Customer Success and operational strategy.

The Senior Manager, Search Experience will lead the organic discovery strategy, driving marketing qualified leads through SEO, AEO, and GEO optimization while collaborating with cross-functional teams.

Lead design, optimization, and scaling of Clio's MySQL/Postgres infrastructure. Investigate performance issues, define datastore roadmaps, automate reliability, and guide development and SRE teams on database best practices.

The Senior Director, Inbound Marketing and Operations will lead the inbound marketing team, focusing on digital strategy, analytics, marketing operations, and funnel performance, to drive revenue growth and scaling at Clio.

Lead end-to-end delivery of strategic, complex cross-functional programs (product launches, global expansion, M&A, internal transformation). Build alignment with executives and functional leaders, scope workstreams, identify dependencies and risks, remove blockers, and deliver roadmaps, timelines, and outcomes. Drive decision-making, facilitate needs assessments and workshops, and apply PM best practices to ensure projects meet business objectives.