Jobs at Clio

The role involves leading Clio's global customer support, managing AI support technologies, developing teams, enhancing customer experience, and aligning support strategies with business growth.

The Senior Developer, Enterprise AI will lead the design and implementation of AI-enabled workflows, collaborating with cross-functional teams to develop secure and scalable solutions while mentoring junior developers.

Build and operate scalable ML and generative AI platforms: deploy LLM-based solutions, design CI/CD and model pipelines, manage cloud infrastructure (Kubernetes, IaC), monitor and troubleshoot production models, evaluate ML tools, and collaborate cross-functionally to deliver and govern reliable AI features.

Design and run experiments, apply statistical analysis and ML (including GenAI/LLMs) to product and business problems, build and deploy predictive models, collaborate with product/marketing stakeholders, ensure data quality and governance, and communicate actionable insights to influence strategy.

The Group Training Specialist leads instructor-led product training to enhance customer adoption of Clio's products, ensuring effective onboarding and engagement.

The Senior Systems Engineer will design, build, and maintain AWS infrastructure, implement Infrastructure-as-Code, enhance CI/CD pipelines, and mentor team members while ensuring cloud environments are scalable and secure.

As an Intermediate Customer Account Manager, you will ensure customer satisfaction, drive product adoption, and manage customer relationships while impacting key performance metrics.

Seeking a Senior Product Manager with legal tech experience to lead Clio Docket, focusing on automation, data integration, and legal workflows to enhance litigation for SMBs.

Lead go-to-market and product adoption for a product portfolio: develop positioning, messaging, launches, enable internal teams, run customer research and experiments, drive adoption and retention, track KPIs, and collaborate cross-functionally with product, data, and customer teams to inform strategy.

The Enterprise Strategy & Analytics Senior Associate will drive data-driven decision-making for the Enterprise Go-To-Market leadership, focusing on revenue funnel insights, analytical strategies, and operational optimizations through collaboration with key stakeholders.

The Senior Strategy and Analytics Specialist will advise leadership, manage analytics, conduct data analysis, and support strategic initiatives to drive growth and operational excellence.

The Software Development Manager will lead the CBS Monetization team, overseeing software development, coaching teams, and driving technical solutions while collaborating across various departments to achieve revenue goals.

Run onboarding and data-migration strategy and training sessions for law-firm customers, drive first-value and adoption, own account health and churn prevention, manage multiple client cases and KPIs, mentor junior colleagues, contribute to knowledge base, collaborate with Sales/Enablement/Tech Esc and customize onboarding journeys.

The Senior Sales Compensation Analyst will manage commission processes, design compensation plans, analyze sales performance data, and enhance compensation systems to support growth in Clio's Revenue Operations team.

Clio seeks a Senior Software Developer to build innovative voice and messaging solutions. Responsibilities include working in agile teams, optimizing performance, and mentoring developers while leveraging Node.js and AWS technologies.

Lead the architectural design of machine learning systems, develop high-impact models, and mentor junior data scientists while ensuring data transparency and ethical AI practices.

As a Platform Engineer for Databases, you'll optimize MySQL infrastructure, solve performance problems, automate processes, and ensure database reliability in a collaborative team setting.

The Director of Product-Led Growth will lead the PLG strategy at Clio, focusing on transforming growth through a multi-product portfolio, and ensuring cross-functional alignment while integrating AI tools for growth experiments.

The Staff Editor & Content Strategist will oversee high-visibility writing, ensure editorial quality, manage projects, and facilitate collaboration across teams to deliver strategic content.

The Director, Finance Systems leads strategy and implementation of finance and FP&A systems, ensuring data integrity and governance while driving automation and user-friendly processes across finance operations.