Teams at Clio

Lead end-to-end product design for real-time insights, reporting, and analytics in a legal SaaS product. Translate complex data and domain logic into scalable, accessible UI patterns, prototype AI-powered features, conduct customer research, and partner with product and engineering to drive strategy, launches, and iterative improvements.

Run strategy and training onboarding sessions, drive customers to first value, manage multiple client cases, own account health and churn prevention, mentor junior teammates, contribute to knowledge base, collaborate with Sales and Enablement, customize onboarding journeys, and identify process improvements to meet KPIs.

Lead and build a secure, highly available internal platform by writing code and IaC, closing infrastructure gaps, defining LLM strategy and guardrails, mentoring engineering managers and ICs, partnering with leadership and recruiting to scale internal tooling, and ensuring security, performance, and reliability across internal workflows.