Teams at CNX

Process, monitor, and control payments transaction processing for deposits across APAC. Ensure smooth operations, meet BNPPISPL operational objectives, and comply with alert management, guidelines, and policies.

Answer inbound/outbound/online customer contacts, resolve routine product/service issues, meet KPIs, document interactions in call tracking systems, maintain basic product knowledge, upsell when appropriate, and work rotating shifts in a fast-paced contact center environment.

Handle inbound/outbound customer contacts to resolve routine product/service issues, meet KPI targets, document interactions in call-tracking systems, offer additional products/services, and follow defined procedures while maintaining professional, empathetic communication.