Teams at Co-operators

Develop and maintain Guidewire-based systems using Gosu, Java, integrations, cloud platforms, and related development tools. Design and implement features, contribute to deployment and rollback plans, perform unit and system testing, document technical processes, estimate tasks, report status, and support team members. The role requires collaboration in Agile environments, continuous improvement, and occasional extended work hours.

The Business Systems Analyst will translate business needs into system solutions, define processes and requirements, develop user journeys, and support Guidewire-related enhancements. Responsibilities include data migration and conversion mapping, system and user acceptance testing, defect resolution, data analysis, stakeholder collaboration, project delivery support, and communicating risks and progress to management. The role requires Guidewire experience or certification, strong business and quality analysis skills, and proficiency with requirements and testing methodologies.

Investigate, evaluate, negotiate, and settle auto insurance claims. Review policy coverage, quantify losses, identify salvage and subrogation opportunities, and communicate with clients and stakeholders to resolve claims efficiently. Provide high-quality customer service, apply critical thinking, maintain confidentiality, and collaborate with colleagues. The role requires flexibility for extended hours during peak periods and involves working toward insurance designations and provincial adjuster licensing.