Teams at Confluent Medical Technologies, Inc.

Leads strategic customer accounts for a medical device contract manufacturer, serving as executive liaison and customer advocate. Owns account growth, revenue, profitability, retention, forecasting, commercial negotiations, and contract renewals. Coordinates cross-functional teams across operations, engineering, quality, supply chain, finance, and product development to resolve complex issues and deliver customer commitments. Develops account strategies, leads executive reviews, manages risks, supports quality and operational initiatives, and mentors account management staff.

The Staff Quality Engineer ensures compliance to standards in medical device projects, supporting product development and manufacturing through quality assurance practices, statistical analysis, and risk management.

Manage day-to-day facility and office operations for the Laguna Niguel site, including vendor and landlord relationships, supplies and procurement, onboarding support, facilities maintenance and calibration tracking, basic IT and office moves, customer order processing, and reporting site metrics to senior management. Acts as first point of contact and backup for Customer Solutions, improving processes and ensuring invoices and payments are handled timely.