Teams at Crawford & Company

Reviews network contractor repair estimates for technical accuracy, correct pricing, complete documentation, and compliance with client, program, and industry standards. Identifies scope discrepancies, evaluates equipment and drying documentation, processes estimate revisions in XactAnalysis, and manages multiple assignments. Communicates with contractors, clients, regional managers, and claims adjusters while applying construction, disaster restoration, property damage, and IICRC standards.

Sell Crawford's services across Western Canada by identifying new prospects, expanding services with existing clients, building relationships with carriers/brokers/self-insureds, leading proposals and pursuits, coordinating client events, aligning sales with operations, maintaining Salesforce records, and reporting sales activity to senior leadership.

Handles large, complex insurance claims across casualty, professional liability, medical malpractice, construction liability, and cyber lines. Manages litigation files, directs defense and coverage counsel, evaluates coverage and liability, develops reserves and settlement strategies, oversees legal spend, prepares coverage correspondence, supports examiners, and maintains compliance with client, regulatory, and Lloyd’s market requirements.