Jobs at Dentsu Creative

Support account team with client liaison, project administration, scheduling, status reporting, and coordination of creative and production teams. Produce competitive research and post-campaign analyses, manage invoicing and financial reconciliation, update plans and documents, and build collaborative client relationships to help achieve account objectives.

Manage enterprise client accounts, serving as the primary contact, driving retention, growth, satisfaction, and upsell opportunities. Lead client reviews, presentations, proposals, social media strategy, project implementation, budgeting, and Salesforce updates. Collaborate with strategy, insights, revenue, operations, and partner agencies while contributing to pitches and strategic offerings. The role requires strong social media expertise, communication, organization, problem-solving, and presentation skills in a remote, global environment.

Lead business transformation strategy for global clients, advising C-suite stakeholders, leading pitches, developing transformation frameworks, and shaping digital media products. Translate market data and technical insights into persuasive strategic narratives, build reusable intellectual property, facilitate diagnostic sessions, and support cross-border growth. Collaborate with product, engineering, UX, and account teams on discovery, user journeys, prototyping, and product-led transformation. Measure commercial impact through attribution, media mix modeling, and transformation performance analysis.

Moderate and respond to comments across client social channels in English and French, write engaging content, maintain safe respectful communities, escalate issues and trends, and develop strong understanding of client brand voice and audience. Work requires shift flexibility and collaboration with global teams.