Jobs at Dotmatics

The Customer Support Associate will manage escalated support cases, collaborate with multiple teams, and ensure high-quality customer engagement while driving resolution for technical issues.

The Principal Application Scientist at Dotmatics will provide technical leadership and consult customers on SaaS solutions, focusing on data integration and architecture in scientific environments.

Own cloud operational health, architecture intelligence, and cost optimization. Analyze cloud spend, build dashboards/reporting, enforce governance, review architecture for cost impact, and translate technical findings for engineering, finance, and executives.

Design and configure Luma-based scientific solutions: build data models, registrations, data flows, task templates and visualizations; test and troubleshoot configurations; produce documentation; train users; contribute to best practices and the Solutions roadmap.

Lead marketing strategy and execution for the Flow Cytometry portfolio (OMIQ, FCS Express, EasyPanel). Develop GTM positioning, demand generation, PLG trial/onboarding programs, digital and performance marketing, content and event assets, and collaborate with Product, Sales, and SMEs to drive awareness, trials, pipeline, adoption, and revenue.

The Senior Data Analytics Engineer will develop reporting solutions, perform data analysis, improve data quality, and collaborate with stakeholders to enhance business metrics understanding. They should have strong SQL skills and at least 7 years of experience in analytics roles.

The Senior Application Scientist configures and supports Dotmatics Virscidian solutions in scientific environments, ensuring successful implementation, training, and customer satisfaction.

The Senior Technical Product Manager will lead integration initiatives with Siemens, manage product delivery, and enhance Dotmatics' software ecosystem while coordinating with stakeholders and ensuring compliance.

The Senior DevOps and Security Engineer at Dotmatics will maintain and enhance cloud infrastructure, focusing on security and compliance, particularly ISO 27001, while supporting operational tooling and managing AWS services.

As a Scientific Business Development Representative, you will engage customers, generate leads, qualify sales opportunities, and collaborate with teams to support scientific innovation within a SaaS environment.

The Technical Product Solutions Lead will design, develop, and implement configurations for Luma Solutions, focusing on data models, workflows, and user training while ensuring quality and adherence to best practices.