Teams at EverCommerce

Lead and develop a Customer Success team while directly managing a portfolio of enterprise security customers. Drive adoption, retention, renewals, and expansion through executive engagement, playbooks, health metrics, and cross-functional collaboration to improve customer outcomes and operational scalability.

Designs, builds, tests, and deploys AI-enabled automations and copilots for GTM and RevOps. Creates reusable agent templates, prompt libraries, and orchestration patterns; implements end-to-end API integrations; monitors performance; documents and hands off production solutions; and trains/coaches business teams on safe, responsible AI usage and prompting best practices.

Drive end-to-end strategic analyses for EverPro products to inform pricing, packaging, and monetization decisions. Aggregate and clean customer and product data, surface trends, evaluate operational requirements, collaborate cross-functionally, and translate findings into clear recommendations and presentations to support growth priorities.