Teams at Felix (felixforyou.ca)

Provide personalised chat and email support to patients, resolve issues independently, collaborate with pharmacy/medical/logistics partners, drive onboarding conversion, escalate appropriately, capture patient insights, and improve support processes over time.

The Production Coordinator will manage creative workflows, negotiate rates, source talent, and ensure deliverables meet standards while collaborating with various creative partners.

Own end-to-end product problems and ship AI-powered experiences across frontend, backend, data, and infrastructure. Build with Vue, PHP/Laravel, and Python; prioritize UX, reliability, testing, observability, privacy, and accessibility. Mentor engineers and collaborate with product, design, clinical, pharmacy, and operations.