Teams at Flipp

Leads end-to-end client implementations from planning through launch, configuring solutions, coordinating integrations, managing risks, and ensuring timely delivery. Builds stakeholder relationships, drives onboarding, training, adoption, and customer satisfaction. Develops scalable processes, dashboards, documentation, and AI-enabled workflows; provides product feedback and technical guidance. Manages complex cross-functional initiatives, mentors implementation specialists, and uses customer metrics to improve retention and outcomes.

Leads and develops a business development team responsible for expanding enterprise retail and agency partnerships. Owns revenue and partnership targets, coaches team members through active deals, supports VP-level client meetings, manages pipeline reporting and forecasting, identifies new market opportunities, and improves sales processes and tools. Partners cross-functionally with marketing, product, and internal teams in a fast-moving remote-first environment.

Own the full sales cycle for named enterprise accounts, from prospecting and pitching through legal, closing, onboarding, and account expansion. Build new partnerships with CPG and brand clients, present solutions to senior stakeholders, manage Salesforce pipeline forecasts, coordinate cross-functional launch teams, provide market feedback, and coach Business Development Representatives.