Teams at Foresters Financial

Processes life insurance applications end to end, supporting producers through application review, underwriting requirements, certificate issuance, delivery, policy changes, and document management. Handles inbound bilingual English-Spanish customer service, resolves escalations, follows up on missing information, communicates case status, and maintains accuracy and service-level performance. The role also supports workflow improvements and requires knowledge of US life insurance products, regulatory requirements, and application processes.