Jobs at Forward Financing

Conduct manual penetration tests and secure code reviews across web applications, APIs, AWS infrastructure, and AI systems. Develop AI-assisted security tooling, test LLM applications and agentic systems, triage SAST findings, tune security rules, support test-to-production reviews, and communicate risks to engineering teams. The role also helps establish penetration-testing standards for AI-generated software and agent workflows.

Supports and optimizes the Genesys contact center platform, including routing, IVR, omnichannel workflows, integrations, and flow logic. Troubleshoots platform incidents, monitors system performance, implements simple features, and supports voice, SMS, and email channels. Collaborates with Salesforce teams, technical support, telecom carriers, and business stakeholders to translate requirements into technical solutions and maintain reliable customer and agent experiences.

Sets the technical vision for data science, leads complex credit risk, pricing, and loss forecasting models from conception through production, and architects scalable machine learning pipelines. Partners with senior stakeholders to shape strategy, establishes modeling and validation standards, mentors technical staff, and communicates recommendations to executives. The role requires deep fintech lending experience, advanced statistical and machine learning expertise, and hands-on production model deployment.

Conduct manual penetration testing, secure code reviews, and SAST triage across web applications, APIs, and AWS infrastructure. Develop AI-assisted security tooling, define testing approaches for LLM applications and agentic systems, and review AI-generated software before production. Communicate vulnerabilities, risks, and remediation priorities to engineering teams while improving secure SDLC practices.

Lead end-to-end data science initiatives: design, deploy, and monitor ML/statistical models for credit risk, pricing, collections and fraud. Collaborate cross-functionally to integrate models into production, define model development standards, mentor team members, and maintain scalable ML pipelines and monitoring systems to drive measurable business impact.

Manage a portfolio of small and medium business customers to grow relationships and secure additional capital. Analyze business profiles and financial history to recommend Forward Financing products. Use data and reporting to prioritize opportunities, own the sales process from approval to close, and meet monthly quotas while collaborating with underwriting and peers.

Manage security operations, incident response, detection engineering, vulnerability and patch oversight, SaaS and endpoint security, cybersecurity risk assessments, and AI security strategy. Lead and develop security engineers, serve as senior Incident Commander, tune CrowdStrike detections, build coverage across endpoint, SaaS, identity, cloud, and proxy signals, and communicate security risks to technical and executive stakeholders.