Jobs at Foundant Technologies

The Client Success Consultant will manage client relationships, provide education, monitor client health, and drive product adoption, focusing on grant and scholarship management.

The Client Success Consultant will manage client relationships, ensuring they derive value from Foundant's products, support their growth, and advocate for their needs internally.

The Project Coordinator manages project pipelines, oversees order forms, and coordinates client and stakeholder communication, ensuring smooth transitions for the Implementation team.

The Partner Enablement Manager at Foundant will build relationships with partners, ensure their training, manage contractor resources, and support joint projects and reporting metrics.

This role involves serving as the primary technical advisor for enterprise clients, ensuring effective implementation of low-code platform solutions, providing proactive technical support, and facilitating knowledge transfer to enhance client self-sufficiency.

Lead product marketing for a multi-product B2B/SaaS portfolio: positioning, GTM strategy, launches, sales enablement, messaging, and cross-functional alignment with Product, Sales, Demand Gen, and Client Success. Own written assets, gather market and competitive insights, and bring cohesion to products shaped by acquisitions while acting as an internal and external product advocate.

Provide remote-first technical support to end users via email, phone, and online channels. Troubleshoot, triage, and resolve issues, document tickets in Zendesk, escalate with recommendations, test fixes, support product adoption, and occasionally travel for training (<10%).